PERGOLUX USAReviews of pergoluxshop.com

Response from PERGOLUX USAAug 14, 2026

Thank you so much, James! We’re really glad to hear you had a great experience with our customer service and that your pergola is now complete! 🙌 We know taking on a project like this for the first time can be a lot, so we’re happy we could help along the way. Even better to hear that you love the finished pergola! Thanks again for choosing PERGOLUX and for the 5-star review! We hope you enjoy your pergola for many years to come! — The PERGOLUX Team

Response from PERGOLUX USAAug 10, 2026

Hi John, Thank you for the 5-star review! We’re glad to hear that after the big January snowfall, most of the snow had already slid off on its own. It sounds like the broom barely got a workout! We really appreciate you sharing your experience and choosing PERGOLUX. Best regards, The PERGOLUX Team

Response from PERGOLUX USAAug 6, 2026

Hello! Thank you for sharing your experience and for your 5-star review! We're so glad to hear your purchase and delivery process went smoothly overall. We appreciate your feedback regarding delivery tracking as we are always looking for ways to make the experience clearer and easier for our customers. Thank you again for choosing PERGOLUX. We hope you enjoy your new pergola for many years to come! — The PERGOLUX Team

Response from PERGOLUX USAAug 5, 2026

Hello! Thank you for sharing your experience! We’re thrilled to hear that your PERGOLUX pergola has transformed your backyard into a space you can truly enjoy, even with the sun and wind challenges you faced. It’s wonderful to hear that Irene was able to help guide you through the options and make the process a great experience. We’ll be sure to share your kind words with her! We also appreciate the assembly story — your husband’s determination and engineering skills definitely helped bring your vision to life! Thank you again for choosing PERGOLUX and for trusting us with your outdoor space. We hope you enjoy your pergola for many years to come! Best, The PERGOLUX Team

Response from PERGOLUX USAJul 29, 2026

Hi Anthony, Thanks so much for the 5-star review! We're happy to hear your pergola did exactly what it was supposed to do ... keeping dinner going even when the weather changed. We hope you enjoy many more evenings outdoors. Thanks again for choosing PERGOLUX! The PERGOLUX Team

Response from PERGOLUX USAJul 28, 2026

Hi Jeff, Thank you for the 5-star review and for being part of the PERGOLUX Partner Program! We're excited to have you as a partner and truly appreciate your support. We look forward to sending referrals your way and building a successful, long-term partnership together. If there's ever anything we can do to support you, don't hesitate to reach out. The PERGOLUX Team!

Response from PERGOLUX USAJul 27, 2026

Thank you, Patty, for taking the time to share such a detailed review. We truly appreciate your patience throughout the process and are grateful for the opportunity to make things right. We understand how frustrating it can be when expectations change due to delays, and we are happy to hear that Manuel was able to step in, provide support, and help move your order forward. We are also glad he was able to quickly assist with the replacement slats and get everything resolved. Most importantly, we are thrilled to hear that you are enjoying your PERGOLUX pergola and that it has become a high-quality and beautiful addition to your outdoor space. We will be sure to share your kind words with Manuel—he represents the level of care and support we strive to provide our customers. Thank you again for choosing PERGOLUX and for sharing your experience! — The PERGOLUX Team

Response from PERGOLUX USAJul 27, 2026

Thank you, Natasha, for sharing your experience! We love hearing how your PERGOLUX has become part of your outdoor moments—even on a windy evening while enjoying some time grilling. Knowing that your pergola provides a sturdy and reliable space for you to relax, cook, and enjoy the outdoors is exactly what we aim for. We appreciate you choosing PERGOLUX and taking the time to share your feedback. Enjoy many more great outdoor evenings! — The PERGOLUX Team