Alex
Erica was great since the beginning of…
Eric was great since the beginning of my order. He made everything look great
Response from PERGOLUX USAJul 15, 2025
Thank you, Alex! Really great to hear! 🤩

Glad you found us! Our goal at PERGOLUX is to turn our customer's outdoor living dreams in reality. We focus on delivering a high level of customer service and a high quality product that can be enjoyed for years! Our proprietary Scandinavian designed pergola can be easily assembled at home and we are excited to have 15,000+ happy customers worldwide! Not Your Average Pergola CompanyAt PERGOLUX we love to do things a little differently. By offering personal customer service, Scandinavian design, and quick delivery, we will lead the outdoor living industry and turn thousands of outdoor dreams into reality. Focus on Customer ServiceWe understand that it can be challenging to shop online, especially when you feel uncertain about the product’s reliability. This is why we are available every day, from 8am-10pm EST. Our skilled consultants have extensive product knowledge, so you can receive the help you need! Exclusive Products at an Inclusive PriceAs a Norwegian company, we focus on delivering high-quality products that fit all budgets. With over 10 years of experience in the industry, we have developed an exclusive product that doesn’t cost an arm and a leg. Easy AssemblyOur focus is on creating products that are easy to assemble at home. By simplifying the mounting process and offering clear instructions, our customers can easily install the PERGOLUX products regardless of their handyman abilities.
PERGOLUX USA (pergoluxshop.com) has 612 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 467 reviews with 5 stars · Clear filters
Alex
Eric was great since the beginning of my order. He made everything look great
Response from PERGOLUX USAJul 15, 2025
Thank you, Alex! Really great to hear! 🤩
Tee A.
After tons of research, we purchased a PERGOLUX 13 x 13 freestanding pergola on July 4th, 2025. Our experience with the customer care team, including Holly Derkatch and Ayana Humber, was superior. They guided us through the process and the behind the scenes management is top notch. Thank you all for everything. Neptune Beach, FL
Response from PERGOLUX USAJul 22, 2025
Thanks for the awesome feedback, Tee! Holly, Ayana, and the team loved helping you—enjoy your new pergola and those Neptune Beach vibes! 😎🌊
David S.
just worked with customer service to prepare my order and Japhet was extremely helpful. I can't wait to get the product
Response from PERGOLUX USAJul 8, 2025
We can't either, David! 😍 Thanks for taking the time to give one of our team members a shoutout!
Cliff K.
The Pergolux Sundream assembled nicely and is a fine addition over our swim spa
Response from PERGOLUX USAJul 7, 2025
Yay. Thanks for letting us know, Cliff! 😎 Enjoy this summer! 🌊
Jeff Z.
The website was easy to order from. Shipping was fast! Received our Sundream S3 in about1 week. Setup was fairly straight forward once you work through instructions. When I had a few missing parts ordering was easy and got parts within a week. Thank you.
Response from PERGOLUX USAJul 7, 2025
Thank YOU, Jeff! 😎👏 Welcome to the #PERGOLUXFAM!
scott and lisa S.
Videos were great! Could not have assembled the pergola without them.
Response from PERGOLUX USAJul 7, 2025
Thanks for the feedback, Scott and Lisa! They're a new addition, and we're glad to hear you found them helpful. 😉🎉
Sandy H.
Great company to work for from the processing of the order to the high level of customer service. The design and quality is top notch and looks incredibly elegant in our backyard. Highly recommend!
Response from PERGOLUX USAJul 3, 2025
Thank you, Sandy! 😍 Happy 4th! 🦅
Cristopher E.
I reached out with questions about our incoming pergola and Avit Vazquez was incredibly helpful! They went above and beyond to get me the information I needed. She is an asset to the company!
Response from PERGOLUX USAJun 30, 2025
We think so too. Thanks for the review and recommendation, Chris! 🤩