PERGOLUX USAReviews of pergoluxshop.com

Manuel was super helpful, quickly changed my shipping address to ensure I received the accessories I purchased.

We just got our Pergolux delivered and are super excited!!! It’s still in the process of getting built but it is looking beautiful so far. When our product was delivered the delivery company lost the glass sliding doors and we were super bummed for the setback. We contacted Pergolux and an employee, Avit Vazquez, was above and beyond helpful. With him reaching out to the delivery company we were able to get our doors the very next day so the installation wasn’t delayed at all. I am so grateful for his help and can’t wait to enjoy this Pergolux for years to come!

The support was excellent. The produce is quality, arrived quicker than expected, and any missing parts were corrected and expedited. Appreciated the quick turn around time as I was in the middle of my install! Thank you Alix for all your help!

My experience with Pergolux was nothing short of exceptional. They were extremely helpful in getting my order expedited in view of having my pergola installed for an event. They also reached out to contractors in my area to find company's to help with install! Overall they were extremely helpful with all my demands and the pergola itself was 10 / 10 !

Manuel was an incredible help getting a last minute change made prior to shipping! This great, timely customer service is so much appreciated. Would definitely recommend!

I did a lot of research and spoke with several companies while trying to decide which is the best pergola for the price. All of my interactions with Perfolux were helpful and detailed and at a reasonable price. I needed some detailed information while ordering and Tanner hopped on the phone right away and helped me with my order. It was great to speak with a person…not an AI bot. Based on my experience so far…Pergolux has been very positive!

We recently installed a Pergolux wall-mounted pergola (13' x 16'), and it's completely transformed our outdoor space. The structure is solid, sleek, and well-engineered — both functional and stylish. It provides the perfect balance of shade and sunlight, and the adjustable louvers are a game-changer, especially during unpredictable weather. Installation took some planning (especially getting the mounting just right on our exterior wall), but everything was clearly labeled and well-packed. Once we had the layout and anchoring figured out, the rest came together smoothly. We especially appreciate: - The sturdy aluminum frame that feels built to last - The clean, modern aesthetic - The rain management system (no more soaked patio furniture!) Customer service was also responsive when we had a question about mounting spacing — a nice bonus. Overall, this pergola exceeded our expectations. It’s a big investment, but if you're looking to upgrade your patio or backyard with something that looks custom and performs well, I highly recommend it.

Customer service representative was extremely helpful, knowledgeable and patient, and is still in the process of helping us to find exactly what we're looking for.