Steven B.
The quality of the pergola is amazing…
The quality of the pergola is amazing and rock solid. It's well designed and easy to put together.
Response from PERGOLUX USANov 12, 2025
🪨💥Thanks for the feedback, Steven!

Glad you found us! Our goal at PERGOLUX is to turn our customer's outdoor living dreams in reality. We focus on delivering a high level of customer service and a high quality product that can be enjoyed for years! Our proprietary Scandinavian designed pergola can be easily assembled at home and we are excited to have 15,000+ happy customers worldwide! Not Your Average Pergola CompanyAt PERGOLUX we love to do things a little differently. By offering personal customer service, Scandinavian design, and quick delivery, we will lead the outdoor living industry and turn thousands of outdoor dreams into reality. Focus on Customer ServiceWe understand that it can be challenging to shop online, especially when you feel uncertain about the product’s reliability. This is why we are available every day, from 8am-10pm EST. Our skilled consultants have extensive product knowledge, so you can receive the help you need! Exclusive Products at an Inclusive PriceAs a Norwegian company, we focus on delivering high-quality products that fit all budgets. With over 10 years of experience in the industry, we have developed an exclusive product that doesn’t cost an arm and a leg. Easy AssemblyOur focus is on creating products that are easy to assemble at home. By simplifying the mounting process and offering clear instructions, our customers can easily install the PERGOLUX products regardless of their handyman abilities.
PERGOLUX USA (pergoluxshop.com) has 612 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Steven B.
The quality of the pergola is amazing and rock solid. It's well designed and easy to put together.
Response from PERGOLUX USANov 12, 2025
🪨💥Thanks for the feedback, Steven!
Betty G.
I had the pleasure of speaking with Ayana today. I had a concern with my order. Ayana was extremely helpful and patient with me during the process. Ayana went extra steps to inquire about a question or two I had. She was very pleasant and professional and was able to assist me with my entire order. Thank you Ayana
Response from PERGOLUX USANov 10, 2025
Thank you for letting us know, Betty! We'll be sure to pass on your kind words. 👏
Matt K.
We recently ordered two Pergolux Skydance Pergolas and are absolutely thrilled with both the product and the overall experience! The pergolas are exactly what we were hoping for—high quality and beautifully designed. Beyond the excellent product, we had the pleasure of working with Eric, who was incredibly helpful throughout the entire process, from initial design consultation to answering all of our questions. The shipping was seamless, and we are very happy customers. Highly recommend!
Response from PERGOLUX USANov 5, 2025
Great to hear, Matthew! We’re so happy you’re here. 🤝🎉
Bob R.
Great customer service
Response from PERGOLUX USANov 5, 2025
Happy to hear, Bob! Thanks for taking the time to leave us a review. 💖
Maryanne F.
I have had a great customer service experiences with Pergolux! I ordered three pergolas in the summer for different places. So pleased with them that I decided to buy glass sliding doors to fit two of them. Had many phone conversations with Nick who was extremely helpful and patient! He Followed up with all my questions and concerns and was very polite. Needless to say I’m very happy with the product and the service 5 stars!🌟
Response from PERGOLUX USANov 4, 2025
Nick's a gem, for sure! 💎Thanks for taking the time to leave a review, Maryanne. We're so happy to have you as a loyal member of the #PERGOLUXFAM.
Grant G.
Everthing about Pergolux great but they need to improve/correct manuals
Response from PERGOLUX USANov 4, 2025
Hi Grant, We're always working on user experience! 🏃♂️➡️ Thank you for your patience and feedback as we continue to grow and expand our product lines.
George
Quality product and good delivery turnover.
Response from PERGOLUX USANov 4, 2025
Glad to hear, George! 👏 Thank you for taking the time to leave a review.
Jeff B.
I did not set it up yet. I will update the review after it is set up. Ordering and delivery was effortlessly. I’m storing it until the spring.
Response from PERGOLUX USANov 4, 2025
📦Getting those '25 deals! Thanks, Jeff. We're excited to hear how assembly goes. 🙌