PerfectlensWorld Reviews | Read Customer Reviews of perfectlensworld.com

PerfectlensWorldReviews of perfectlensworld.com

4.52,575 reviews
Vision & Hearing
1937 W. Irving Park Road, 1st Floor, Chicago, Illinois

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PerfectlensWorld

About PerfectlensWorld

Who is PerfectlensWorldPerfectLensWorld.com is an exceptional online destination for all your contact lens needs, offering a vast selection of contact lenses that cater to various vision requirements. With its user-friendly interface and commitment to customer satisfaction, this website has emerged as a go-to choice for contact lens shoppers across USA.Our AdvantagesOne of the primary selling points of PerfectLensWorld.com is its extensive range of contact lenses. Whether you need daily disposable lenses, weekly lenses, monthly lenses, this website has got you covered. You can find famous brands such as ( Acuvue, AirOptix, Dailies, CooperVision and many others) included in their catalogue of products, ensuring that customers have access to high-quality and trusted products. Additionally, PerfectLensWorld.com boasts a wide selection of colored contact lenses, allowing users to explore their personal style and transform their look with ease.Why choose PerfectlensWorld.comWhat sets PerfectLensWorld.com apart from other online eyewear retailers is its unwavering commitment to customer service. The website provides a seamless shopping experience with a user-friendly interface that allows customers to navigate through the extensive product catalogue easily. They offer detailed product descriptions, enabling shoppers to make informed decisions about their purchases.Our PromiseAnother notable feature of PerfectLensWorld.com is its competitive pricing. The website offers affordable options without compromising on quality, ensuring that customers can find eyewear solutions that fit their budget. They frequently provide discounts, promotions, and bundle deals, making it even more enticing for customers to choose PerfectLensWorld.com as their preferred contact lens provider.Our FeatureMoreover, PerfectLensWorld.com prioritizes customer convenience by providing fast and reliable shipping options. They have a robust delivery system that ensures timely delivery of orders, allowing

PerfectlensWorld (perfectlensworld.com) has 2,575 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: perfectlensworld.com
Website: perfectlensworld.com
Category: Vision & Hearing
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PerfectlensWorld reviews

Showing 237 reviews with 1 star · Clear filters

Tony
Mar 13, 2020
I feel completely taken.
I feel completely taken. After receiving my contacts I set them aside until I used up a previous order. Today I opened the box only to find a 30-day supply, not 90. I've been ordering contacts online for years and have never received such a small quantity. The page that these contacts are on along with my email confirmation never state the amount [how convenient ], so ya I assumed it was like everyone else online, 90-day. Very deceptive. At the price I payed for a 30 day supply I overpaid almost 3x of that I've paid elsewhere. I'm on a fixed income and now I'm not sure what I'll do for the 60 days without contacts as my eye glass prescription is no longer correct. I feel extremely let down and taken advantage of.
Response from PerfectlensWorldMar 20, 2020
Hi Tony!! we are so sorry to hear that you were unhappy with your order. Please kindly know that we make sure that all products on the website are well labelled and all the necessary information is readily available on the "Description and Lens Details" page as well as prices and quantities. Same with the other products posted, a 90-pack will have an image of a 90 pack lenses. We apologize for the inconvenience. Rest assured that we will take this feedback to our Design team to avoid the same issue in the future. Thank you!
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Sofiya G.
Jan 17, 2020
Didn’t get the order
Didn’t get my order! You don’t care about your client at all! Didn’t get refund, but will be highly appreciated , if you will do it at least !
Response from PerfectlensWorldJan 24, 2020
Hi there Sofiya. Sorry to hear that you are not satisfied with our assistance. Please kindly know that we have sent you an email verifying the alternative address you have provided. Unfortunately, it was unrecognized on the shipping label print system and we could not ship it out unless the address was correct. We are still awaiting for you response. Please contact us at [email protected].. Looking forward to it. Have a nice Day!!
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Pinkberrii
Jan 14, 2020
Shipping took almost three weeks
Shipping took almost three weeks , plus you guys have no coupon codes.
Response from PerfectlensWorldJan 14, 2020
Hello there Pinkberrii! We are sorry to hear that you were unsatisfied about the delivery of your order. Please be kindly informed that your order that was placed on the 24th was shipped out on the 27th due to Christmas holiday. We are pleased to see that it was delivered on January 2nd which is only 3 business days (please note that weekends and holidays are not counted as business days). Considering that the order was placed during the Holidays, we are very happy that the delivery time was quick. Unfortunately, we only have coupon codes during promotional period. Please don't hesitate to contact us for any issue regarding your order especially if it's more than our promise of 5 to 7 business days delivery time. Have a great week ahead!!
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AB
Jan 14, 2020
Customer service was rude
Customer service was rude. I will never order through this company again. Adding that this was a live chat rep that was rude.
Response from PerfectlensWorldJan 14, 2020
Hi AB!! thanks for sharing your thoughts with us. Looking back at the past records that we have - to resolve the issue for you, we noticed that we only had an exchange of email once when you requested to cancel your most recent order. We returned the email by confirming your request. We apologize if you by any chance was not pleased about any of the service we have delivered for you. Please feel free to contact us anytime at [email protected] about anything so we could assist you effectively. have a great day!
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Jillian F.
Dec 8, 2019
Contacts tore as soon as I got them
Contacts tore as soon as I got them. Waste of money.
Response from PerfectlensWorldDec 18, 2019
HI Jillian! we are so sorry to hear that you experienced some issues with you order. We do our best to provide quality lenses from the manufacturer. However, in rare cases, bad lenses may have been mixed with the good ones upon production. Please kindly send us an email at info@perfectlensworld with the images of the lenses and box showing the barcode to better assist you regarding this matter. we will be awaiting for your email. have a great day!!
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Maria C.
Dec 4, 2019
Your fresh look crystal grey are…
Your fresh look crystal grey are nothing like the one I’ve had and instead of sending me blue contacts you guys sent the brilliant blue with the blue name on them. I’ve worn fresh look contacts for over 20 years and the color with you guys was all wrong.
Response from PerfectlensWorldDec 18, 2019
Hi Maria, we are so sorry to hear that you receive a different colour of contact lenses than expected.. We would like to gain a better understanding and make it up to you. Please kindly send us an email with the pictures of the boxes of contact lenses you received showing the barcode information . Please send it to [email protected]. Our customer service team will be ready to assist you.. We look forward to your email. thank you!
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Paula
Nov 26, 2019
Wasn't able to utilize the contacts as…
Wasn't able to utilize the contacts as my prescription is a toric lense. Had to return for a refund.
Response from PerfectlensWorldNov 27, 2019
Hi Paula! we are sorry that we are unable to carry the contact lenses that you require. We are currently looking into different products so we could offer more variety to our valued customers soon. Thank you for shopping with us!
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Toby P.
Nov 1, 2019
Bait and switch, shady advertising practices on lens quantity
You need to check the box quantity of the contact lenses they are offering. They are paying/advertising on a Google search for Clarity 1 day box at $21.60. They do not disclaim how many are in the box. You are under the impression of a GREAT deal, yet you are paying 30% more than the others listed. Ultimately my fault for not really digging into the fine details, but still very shady business. Contacted customer service. Offered return, but would not make it easy and match the price. I need the contacts and will run out soon. They are not customer service oriented and would not honor the others prices. I ended up paying $85.00 for 120 lenses. I would have paid $85.00 for 160 lenses if I would have caught it Bait and switch, buyer beware.
Response from PerfectlensWorldNov 1, 2019
Hi Toby!! We are sorry to hear that you are not satisfied with our current deals. We regret to inform you that we do not offer pricematch. On the other hand, looking at our google ads, please kindly note that we make sure all our items are properly advertised and our customers are well informed about the products. All prices listed are per box and we will indicate an offer if it comes in a bundle or bigger packs. We apologize for the confusion this has caused. thank you for your comments and we will take your feedback into consideration. Have a great weekend!!
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