Perfect HomeReviews of perfecthomefurniture.com

After writing review on here about waiting for replacement fridge freezer and bad communication I received a response from Rachael with an email address which I emailed her on as soon as I received the notification and 2 days later still heard nothing ! Also called same day and did not get 24 hour callback AGAIN . Weeks and weeks of this and fed up . Spent over £1000 on this fridge freezer worth half the price and receiving half the service I'd get anywhere else.

discusting customer services..AVOID at all costs

I purchased my sofa 2 years ago and had nothing but trouble with it,, it’s been repaired 6 times for the same re-accruing problem and I was told by eco-master if it went again it’s beyond repair and guess what it’s gone again,, I have rang them to ask them to come and collect my sofa and they said they have to be in good working order and I have told them they will never be in good working order as they are beyond repair and because eco-master didn’t put that in there report and they gentleman told us they are beyond repair they aren’t believing what I am saying. We can’t even have visitor to our house because no-one can sit on the sofas. All this has been going on for the pass 2 years and I think it’s just beyond a joke now. Please do not buy from this company I have had nothing but trouble with them I would never ever buy from them again !!!

So i put a insuarance claim in as my tv accidentally broke... been paying perfect homes 120 pound a month for 2 years... got left with no tv for a month to be sent a faulty one back ive sent them evidence off the tv not working and I'm getting emails saying nothing can be done but to terminate the agreement so ive payed over a thousand pound and they want me to send the faulty tv back what they shouldn't have sent in the first place and leave me with nothing I've called the company over 20 times and not one adviser has helped me i keep trying everyday for them to resolved this and not getting anywhere so I am going to try again for the next week and if they don't do anything I'm taking it to trading standards anybody reading this I wouldnt even bother getting something of this company because they are no help, ive got 3 items with them just payed one off yesterday still no help nearly 2 months later I'm still in the same situation.

Overcharged and called a liar, contacted, emailed, chat online, no help, no nothing.