PeopleschoicecreditunionReviews of peopleschoicecreditunion.com

I went to get petrol today and found my ATM card had been blocked after I put fuel in my vehicle . The fuel depo invoiced me and told me if I did not fix the issue up asap I would be visited by the police . I bank with peoples choice so I contacted their customer care to find out why my card was stopped without my knowledge. I was answered by a lady who in a Indian accent said she would put me threw to peoples choice credit union fraud team . Another foreign voice greeted me and I was told that I was going to be helped, instead I was sent to a survey and the call ended . I rang again and same deal. I rang again and was refused to be put through to the appropriate service by people choices Indian call centre representative. When I rang again I was left on hold and ignored. It is 320 pm and my ordeal started at around 7 am . The service given me was terrible , the service operates was arrogant and if in a fraud situation my bank account would have been cleaned out . I still have no money and am concerned I will be charged for ivading paying for my petrol. I had no clue why peoples. Hoice froze my card or why I deserved as a long time customer to be treated so poorly by peoples choice e credit union Berri SA. Being my bill day it and our gro very day I e bin left to explain to family and creditors , why I cannot pay them . This is not acceptable and peoples choice e should have contacted me first to ask if my bank card had been used without my consent . Instead I'm have lost half a days work am hungry and cannot pay my overhead s. The inconvenience of peoples choice ser ice has left me bewildered only a few branch's between my home and Adelaide, three hours drive away and with no help f r om peoples choice it . Any body got a meal for myself and family tonight. I will not make any other recommendation to peoples choice than to say that operating without expressed consent and giving customers a negative outcome with their money really won't gain customers and that this issue should be resolved asap. I would not recommend peoples choice and will be changing banks Monday. My weekend is spoilt along with my family's. Regards Dave I am happy to say that after ringing peoples choice again , I have finally got a good operator from m their call centre in Australia and my greviences have been addressed in a professional manner by a local representative. In future having people who understand my language would be an advantage to this credit union and swell being asked if iam aware that I could be the victim of a suspected fraudulent transaction on my account would be advantages to this mix up happening. Regards peoples choice fir fixing the issue . Mistakes do happen , it's how you deal with them that makes the difference to the customer and that a positive outcome can be obtained for clientele.

I like the level of customer service when I'm *in person*. Their app constantly has "notification" regardless if you clear them or not. When logging into your account you will have a notification regarding your CC payment regardless if you've already paid it or not. It makes it seem like the payment didn't go through, so you panic a little bit every time you log into the app to see a notification that your payment is due. Don't you dare have outside deposits come through from credit card rewards. They will deposit the money then take it out immediately and overdraw your account and make you responsible for it because it was a "suspicious transaciton" -- since when is it suspicious to transfer credit card rewards into your account. Anyone can't deposit money into your account now? My own spouse can't deposit money into my account because their name isn't on it? My credit card reward company's name wasn't on my account therefore they deducted it and overdrew my account. Makes COMPLETE sense. Other than overdrawing to no fault of my own, I've had pleasant experiences with them in PERSON. If you need help, go IN PERSON.