Maria
Leaches
I too as many other reviews got roped into buying the products. The started with complements and somehow got me in their store (street level at the Hyatt Regency Waikiki)I then got whisked into a "VIP" Room to try the facial thing. Seriously I was so scarred. I just wanted to get out of there. When I said I was on a tight budget being on holiday the so called owner kept pushing a reduced price. When I said no he just walked away. I paid $299 USD and told my next purchase would of the product would be the same price.i should habve been firmer but i was quite tired and let them get the beeter of me. The whole thing left me feeling sick after. I looked at the receipt and saw NO REFUND ALLOWED. I was floored. Please stay away from these people. I would be interested to know if it's actually legal to do that. I am from Australia and it is not legal! Being a franchise the owners of these products should have a say how they are sold. Shame on all. It's all about $$ and getting people when they are on a high travelling.
Response from Pearl De FloreJun 12, 2023
Hello Maria, Thank you for your feedback. We are sorry for the experience you had with the representative at one of our authorized retail locations, comments like yours definitely help us decide who we continue to do business with. All of our authorized retail locations are third-party and independently-operated business-entities authorized to resell our product line; and we, as the distributors, do not have involvement in their hiring, training, supervising or any business policies. I would like to further discuss your case; please contact me directly at [email protected] and I will find the best way to make it up to you. Best regards, Fernando. Pearl de Flore Customer Support. [email protected]



