Michelle T.
I was basically bullied and harassed in…
I was basically bullied and harassed in buying these products. They started with the wrinkle serum. I did purchase this to just get out of the store because no matter how many times I was like not right now there was something else to discuss. I realize I can just walk out but the product in the store did tighten the area and reduce the lines. After I bought the serum they had more things to try to sell me. They actually got a little upset with me because telling me that they could sell me their space touch Jupiter light for cheap by using there reward points for a discount. One has already used her rewards for the wrinkle serum and the moisturizer she magically had more to help reduce the price of the light to 1500 originally 7200 in the store and 12,000 online. The girl got upset and started talking to the other in their home language and didn’t even remove all the stuff they put on my face. After leaving there where I actually just had to walk by them and basically storm out. I get home and use the product I bought to find that I didn’t feel this product tightening around the eyes as it did in the shop. It was like I was just putting a regular cream on my face. Not sure what they sold me in my syringe but it surely doesn’t do the same thing as what they used around my eyes. Really disappointed they target older people with promises of helping reduce wrinkles and help with sagging skin to just spend money for products that do not do the same thing that they use in the store. They are a rip off. Clearly with pearl de flore wants a good reputation they need to intervene and screen who sells their products. Stay away from any retailer that wants to try and sell you these products or products of similar type. They all are scammers.
Response from Pearl De FloreApr 5, 2024
Hello Michelle, Thank you for sharing your experience with us! Your feedback is truly important to us as we always strive to provide the best possible service. First of all, please keep in mind that Pearl de Flore does NOT own or operate ANY physical retail location, the ONLY way to deal directly with us, is through our website. Our line of products though is available to purchase through a wide variety of 3rd party retailers around the world, which we have no involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described. With that being said, I would love to assist you in the best possible way, so please reach out to me at [email protected] so we can see what I can do for you :) Best wishes, Flora



