Pearl De FloreReviews of pearldeflore.com

Well, a young lady called me in as I was walking by -she offered to show me how amazing a couple of products (temporarily ) removed wrinkles, and over the long run of use they stayed gone I figured on-let’s see ! It was TRULY amazing after she applied two products to a spot on my face Before my eyes the fairly deep wrinkles disappeared!! I was truly amazed Then came the ; If you have time, maybe our manager can give you a facial he’s really booked he’s never available but I’ll beg him to take you for a quick facial to show you what the product can do. She came back and said you are so lucky he is going to give you a quick facial and show you what the product can do-it’s unbelievable that he’s available to do this for you So they put up a screen in the back back of the room and the guy came over and applied some product on my face and telling me all about the product and stuff I was there for a half hour I’d say-and nobody else came in waiting on a facial and he told me that he actually had to leave in the next 15 minutes-so I got 15 minutes of a complete hard hard sale saying this product is normally $4000 but I’ll give it to you for 1000 if you buy it right now Well, he had to leave in 15 minutes and nobody else was waiting on a facial. That was a lie that she told me. I didn’t want to buy anything until I saw if it really worked for me -especially at that price point So finally, when he saw, I was not gonna do it-I ran off to my other appointment at the mall Fast forward to the next day. I applied the product just like I watched her carefully in the mirror do Absolutely nothing happened to the wrinkles. Hmmmm… I had read the reviews of people saying they don’t think they got the same product because when they took their home it did nothing I was concerned about that but I was hopeful that for the $300 I did pay it would do something So I waited a couple of days and this morning I tried it again Absolutely nothing So the thought that this product that we get may be something completely different sounds like it could be a reasonable thought I don’t see how a different way of rubbing it in could make such a difference And I am OCD and I watched her very carefully and I did it the same way All I can say after spending $300 and thankfully not 1000-is that the product didn’t work on me at all-and it does make me wonder how it could be the same product that was put on me in the store I have no clue But I would say, watch out for the super hard pressure tactics to sell this expensive product to you And there is no guarantee on the product by the way at a store you can take back Clinique or whatever if it doesn’t work for you and you don’t like it Not so here !!! So you walk away and you’re out that money no matter what happens Personally, I would say, do not waste your money that’s just my opinion

I too was cornered at the mall in BC and she was very aggresive. I couldn't get away. I kept saying no and that I was happy with my current skincare. She kept lowering the price from $1500, to $800, $550, $300, then she offered her own price that she gets its for... $199.00. So I bought it to just get out of there. Then she dragged me around the corner to their spa where I was forced to book a facial and the man then pressured me to try the products again with a cost of $850.00, $500, and then I after I said no, no, no... he offered me smaller jar of cream for only $199.00 so I bought it just to get out the store. They were very cold and aggresive and I felt so much pressure. They weren't friendly or even interested in anything I had to say, they just want the sale!! I told the lady that I could not afford to spend this much at the moment, but she wasn't even listening to me and didn't care that I didn't have the money to spend. She had a quota she needed to get to and anything I had to say didn't matter... horrible experience and very much buyer's remorse. The product they used in the mall as a sample is not what I got when I got home... didn't even feel the same on my face. Not sure what is in the very expensive bottles they sold me but it doesn't feel anything like the stuff they used on me at the mall. Do not get eye contact with these scammers when you go to the mall. Shame on you.

I bought skincare from this company and joined the VIP membership. Emailed them about the free refill many times but they haven’t gotten back to me about it. Poor customer service.

We got pulled by being offered a free chocolate, We were told to come back later for a free facial treatment. Once we arrived, Cherie placed small amounts of various creams on my as well as my wife's face and started to have the $7000 machine as well as other creams ready for us to buy. When we said this was too much, she kept on adding more creams and lowering the price finally down to $3200, it was well over $3000 of free products. She offered to use her employee and customer voucher because she liked me as a person. She told me she was going to use a customer who bought $16,000 of product and there voucher on us. How do they make any money if they are offering us a machine that is worth $7000 for $3200 and over $3000 in free products because it's a scam.....She kept on saying to me and my wife, oh look how much of a difference my face or my wife's face looks....as we all know five minutes of applying a cream does not make the wrinkles go away....She thought we were stupid to believe the wrinkles went away that quickly and for us to spend $3200.

Product: Instant eye wrinkle and bags syringe. This is a scam in the sense that they try to sell you a $15 compound for $600-$1000. A Russian sounding lady was trying to scam me at the mall. She actually may not even be aware. You can buy the same thing at double or triple the quantity with a reputable brand (Thomas Roth) on Amazon for $28.50.

Expensive superglue that wears off. Do not buy this product. Way overpriced. My sales rep in new orleans tried to give me a half price special and it was still $500. I have no idea who would pay that much for beauty aids!

I went to Hawaii in April 2023. Saw this one guy that said he’s from Norway who worked (sometimes) for the spa at the Hyatt Regency Waikiki Resort/Spa hotel tried to rip me off started at the highest then was trying to bring it down but was really very high price (telling me and showing me pics of an older lady with bags under her eyes the before then after and that I getting a good price because she something like $18000 for all the things equipment) with this product along with trying to have me buy equipment that went alone with it that supposedly last for a year supply l. A person just one time in a life time go to Hawaii. He Working at the spa in these expensive hotel in Hawaii. Trying to rip off a poor person is disturbing to me. He made like I was buying the bigger, taller, wider cream container sitting on the counter. This tiny push upward tube for $300 did not work for my dark under eye circles when I brought it home-saw it was very small….I don’t like people who try to con and get over on poor people he should be ashamed of himself. (And he seemed seriously unset when I did not buy-that is crazy. I Very much did not like, and never will go again. I will ignore people like this. Also the hotel double charged me- they did refund me but I had to call to let them know I was double charged me. Money hungry- seems everyone is.

[Update: Last year I got the same cookie cutter response from the company. Reputable brands hold their third party sellers accountable for protecting their reputation.] You're not alone, and you're not at fault. Even with my background in marketing and communications, I fell for it. There are some things you can do to protect yourself in the future, but first, take the following steps to stop the fraud: 1. Immediately contact your credit card company or bank to begin the fraud complaint process. 2. Contact the retailer. The credit card company must know you’ve attempted to resolve with the retailer. 3. Keep detailed notes of your experience (for your credit card or bank complaint paperwork). Save receipts. Record any communication with customer service. Save email interactions. Take pictures of the defective products. Include misleading claims and unethical marketing tactics. 3. Share & Warn: Write reviews on all review sites and social media. Contact the Better Business Bureau (BBB). Share your experience without feeling shame. The retailer's unethical marketing tactics were designed to pressure you and put you in a vulnerable position to make an impulsive purchase. Pearl De Flore response to negative reviews shifts the blame onto third party sellers. Reputable brands emphasize ethical sales tactics and hold their third party sellers accountable for protecting the company's reputation. UNETHICAL MARKETING TACTICS They use manipulative marketing tactics to lure unsuspecting customers into their stores. Such tactics compromise the integrity of the skincare industry. Reflecting on my experience, here's how I was misled (any of these tactics sounds familiar?): 1. Psychological Tactics (Insecurity, Flattery, Fear): First, you get hooked with a “free 60-second” under-eye tightening treatment. Then the bait and switch comes. Insecurity: They create insecurity by making seemingly well-meaning comments about your "flaws" or “age-related” concerns. In a split second, something you hadn't been concerned about now becomes a glaring issue. This is designed to catch you off guard. You go from a neutral or even confident state to feeling vulnerable, and then you’re offered a potential solution to regain your confidence — all within the confines of the store. This tactic is insidious because it plays with the emotions and self-worth of individuals. It turns the shopping experience into an emotional roller coaster. Flattery: They use flattery and compliments like "You have beautiful eyes." Once they've grabbed your attention, they swiftly shift gears, emphasizing the need for other products to preserve your “glowing skin” as you age. You’re treated as unique and special, and because of this, they’re willing to drop the price and add on extra products. This bait-and-switch method leaves you feeling overwhelmed and more susceptible to making impulsive purchases. Fear: They ask about your relationship status. If you’re married, they push the need to rejuvenate your skin to retain your partner's interest. If you’re single, they push that better skin equals greater desirability. This invasive questioning not only crosses personal boundaries but also feeds directly into deep-seated fears of aging and societal pressures to conform to specific beauty standards to keep or attract partners. 2. High-end Quality: The sales pitch emphasized high-end self-care and skincare benefits. However, the product I purchased was of noticeably lower quality than the sample applied to my skin in-store. Trustworthy retailers ensure their products are consistent in quality or a refund is issued. 3. Luxury Price: They play on the societal value of youthful skin, self-care, and luxury. They push you into making impulsive decisions by inflating prices, then offer substantial "one-time discounts" and include more free products as enticements. There were no transparent prices displayed on shelves or products. When I asked for prices, I was shown a website. 4. Made in USA: Despite advising against buying products from China and asserting their products were made in the USA. When I returned home, I noticed the "Made in China" sticker, followed by a seal stating, “Approved in the USA”. 5. Trustworthy: Assume a reputable front by renting space in reputable locations (in my case, the Venetian in Las Vegas) and have an online presence. I became a vulnerable customer and proceeded with the purchase. For those of you reflecting on similar experiences with this retailer, here's what I've learned and advise – Forgive yourself. Mistakes are a part of life. Everyone has vulnerable moments. But you can turn it into a learning experience that empowers you (and others) to make better decisions in the future.