Pearl De FloreReviews of pearldeflore.com

I bought your product at the Cancun airport. The cream is lovely but the retail sellers were horribly rude

I agree with everyone else that gave them a 1 or 2 star review here. It's a scam. Extremely aggressive sales people will lure you in with a free sample, then before you know it you are sitting in a chair getting smeared with products and asked "cash or card". They just talk you down and don't even ask if you are interested in buying the product. I felt the product I bought wasn't the same as the one they put on in the store. Extremely expensive and a downright fraud. This was in Singapore Changi Airport. And yes they also gave me "a special deal" of one for two that cost me 300 Singapore dollars. Seems the same lie is used in stores worldwide

This is a total SCAM!!! Same story, I was pulled aside, very pushy, applied to my eyes, was told one application PER WEEK and my 400.00 purchase would last me 6 years!!! I was skeptical but when they literally ran out with the card reader, I was out!!! If it’s too good to be true, it is, trust me. Within one hour of the application, I was yawning and my eyes were watering, whatever they put on me turned white and was cracking…junk!

Pretty much concur with all others that have had a very bad experience. Mine was at the Venetian in vegas where I was going about my business and they wouldn’t take no for an answer. The eye serum did seem to work bit what I have ended up with on opening at home is completely different and doesn’t work. It was a hard sell and took up an hour of my short time being told I had to buy the product and why. It was an awful experience and think if this is not anything to do with the brand then they should be seriously look into fraud!

Horrible, awful, aggressive sales people!! All these reviews are explaining exactly what happened to me in Hawaii! I had told this guy no multiple times, and then suddenly he was pushing a card reader into my hand. Would not take no for an answer. Then he spun some story about having a skin expert in just for the day that would give us a free facial. Just an even longer sales pitch, trying to get you to buy a $7k product. Telling us he’d get in trouble for the discount he was trying to give us 🙄🙄I bought the initial skin product, because he wouldn’t listen to no, and it did seem to do as he said, but what I bought definitely doesn’t feel the same. Pearl keeps saying they don’t support these sales tactics, but there’s an awful lot of people from different areas of the country with the same experiences.

High pressure tactics and a bait and switch. I was recently roped into a $200 eye cream that was amazing just to be pressured to buy a $2000 wonder machine. After half an hour of telling this woman that I didn't want to spend that kind of money and a drop in price to $1000, I left with just the eye cream and her yelling at me about wasting her time. I get home to find that I have some hard orange goo in a tube and not what was used on my eyes. Beware of the shop in Las Vegas Planet Hollywood shops.

Would give a ZERO if the site allowed. KEEP AWAY from this company. We purchased at the Venetian in Las Vegas and had a bad reaction just days before son’s wedding. The product we purchased was unopened so went back to shop to seek a refund. Got a first class run around saying we had to contact customer services, who do not answer your phone calls. Even tried the concierge in the resort and he got no where at all. Obviously they know most of the mugs they get in are there for a short time and haven’t got the resources to fight this while on holiday. So to sum up, couldn’t apply make up before sons wedding, couldn’t get a satisfactory response (well no response at all) from the customer services number. Shop unhelpful in the extreme no customer service skills. They would be out of business in Europe. Absolutely disgusted. Wish I could actual write what I want but I have standards unlike this company.

Extremely aggressive sales people emotionally manipulated me into buying multiple products using my father's recent death as a talking point. One employee trapped me half-naked under a device she claimed cost $60k until she made a sale - I was afraid to move in case I broke it! Impossible to communicate with the employees or store after the fact - sales girl claimed she was giving me her personal number for future product advice but the voicemail greeting said another woman's name. Store doesn't have working voicemail at all. Tried emailing them and they ignore all complaints - but the email address definitely works because they used it to send out my tracking numbers. They also don't make it clear what you are buying or how much it costs, and while they make you sign a paper copy of their return policy (and receipts in triplicate), they don't actually tell you what it is until after you've paid. Scammiest, scummiest company I have ever encountered.