Maryse S.
I am very annoyed with Paypal.
I am very annoyed with Paypal. They refunded the money I paid for a perfume that I really wanted I purchased from Ebay and was expecting the product. They canceled my transaction 1 week after the purchase without the permission of the sender or the seller. There was no reason except that there may have been a glitch After being on the phone for hours yesterday waiting to speak with a supervisor who told me that she would rectify the situation by sending the money back to the seller, nothing was done. The agents bare speak English and they seem to have trouble understanding and cannot reply without reading a script. I was hours waiting to speak to a supervisor today. When i finally spoke to the supervisor she told me that it was impossible to send the money back to the seller. The first supervisor gave me the wrong information and false hope. This was a gift for my mother. Owing to Paypal's stupidity she will not get her gift by April 19 even if I place the order again. Paypal has really gone downhill. I have been a customer for 12 years and I am extremely unhappy. If there is a glitch with Pay After Delivery....FIX IT!!!!!!!!!! Otherwise I will not be able to make any more purchases with this horrible company until it is fixed. A very unhappy customer,
