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paypalsucks (paypalsucks.com) has 64 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
paypalsucks.com
Website
paypalsucks.com
Category
Professional Organizations
Listed on Five Star Index
2026
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Most recent review: October 2026.
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You can't talk to anyone when you call them. First of all the phone # is buried in the website and not easy to find. Then when you call, after being instructed by the online help that couldn't resolve your issue, the automated system says they're busy and get help online. The never ending cycle of terrible customer service.
PA
Pat
I have used PayPal for over a decade
I have used PayPal for over a decade, I really liked them cause they promised that if you were not pleased with the merchandise, they would get you a refund. Well those days are gone. I bought an item and spent extra on the warranty. Within days it broke, seller ignored me. PayPal would not honor the sale or the warranty. They closed my case stating that the seller was their client too. I asked for a refund of the warranty all I got was silence. I'm done with them..
QU
Quadfather
Has anybody else been disappointed with PayPal?
I always have thought highly of, and have always been a faithful and loyal customer of PayPal, but I have had nothing but bad service and poor support from them since late 2019 and the beginning of 2020!!
And sadly, the latest claims I have required assistance with, were with two vendors from China that ripped me off, and no one would listen (via typed communication of course). Both of these vendors should be shutdown from selling through PayPal!
But who am I, but just a faithful customer! I've heard Google Pay would be a better company to use.
Spencer R. Lewis
DN
Diane N.
PAYPAL SUCKS FOR A BUYER!!
I closed my PayPal account after I opened a dispute and they sided with the seller. I purchased what I thought was a designer label womens top from a USA company but after given a tracking number and waiting almost two weeks, the package still showed it was at the seller's address. I did some research and found that this company was out of China but using a Wisconsin address that was not valid in Google maps. I called Chase Bank and they reversed the charges. Thank you Chase!
JP
Jeff P.
DO NOT USE PAYPAL - EVER
DO NOT USE PAYPAL! Cancel your service, delete the app from your phone, switch to Google Pay or a reputable service. Your money is not secure with PayPal and scam online merchants know that PayPal will not protect your transaction. No refunds, no protection from PayPal. Run, run fast!
MS
Martin S.
Paypal is enabling con artists and…
Paypal is enabling con artists and scammers. Don't use Paypal ever. You will regret it. Paypal does not even care if a fake tracking number was provided to you, as long as the tracking claims that the item was delivered.
SA
steve A.
i am a uk paypal user
this is not a review of paypal sucks, it is for paypal.com. i am a uk paypal user, on several occasions i have stopped receiving paypal email notifications of sales and purchases, on the 1st it took them over 2 months to sort out,
this time it has already taken over a month and all they do is blame my system, their customer service is completely useless, i have missed over 80 email notifications which seriously affects my book keeping. i have no trouble receiving emails from hundreds of other sources, i have asked paypal 6 times to send me an email from a different address to the notification address and they havn,t. the details are in my account when logged in but they cannot work out why or how my notifications have stopped,
prior to this problem i had not changed any of my mail settings,
they have told me 10 times to check my junk folder, trust pilot has just stopped me calling paypal, id iots
SORT IT OUT PAYPAL.
MJ
Max J.
- Get your sign in system together
- Get your sign in system together!
I have an account with Paypal for over a decade.
I have had my deep grievance over how paypal had handled some of my affairs in past, but I am thankful to Paypal that I am using.
When I am abroad, I go through hell each time I try to sign in to my account.
I is tremendously unfortunate a financial portal that benefits on every move of client has such a broken and demoded sign in and verification system. Now it is digital age, and many accessible means of verification there are, you dont have to have also an active cellphone number [available in your database] to be let in. you are not as important as my banks, but I never ever have a woe signing in my banks online, not a second. You know why, they keep it simple and customer friendly. Only a sign in an a check in code to your email or given number whatever it is. Your damn website judges if it is mine, or in your data base or what...
Please get damn you manager head together and renovate a more customer friendly process system.