befla
Account cancelled - 180 waiting period - fees for waiting period
On July 1st, 2025 they cancelled my account without giving a reason and they told me I have to wait 180 days for to can withdraw my funds. After waiting more than 6 months I had to press them to unfreeze my funds. Anyway they deducted 239,69 EUR for the monthly fees for the period I was waiting they unfreeze my funds. I recommend to everybody to file a complaint to the following authorities if you have problems with this "bank": ???? United Kingdom (UK): FCA (Financial Conduct Authority) / Action Fraud (UK Police) / NCA – National Crime Agency (Economic Crime) / ICO – Information Commissioner’s Office (Data Protection) / Prime Minister’s Office (10 Downing Street) ???? Georgia: National Bank of Georgia (Financial Supervision) / State Inspector’s Service (Data Protection & Privacy) / Cybercrime Division – Ministry of Internal Affairs ???? Lithuania: FCIS / FNTT – Financial Crime Investigation Service / Bank of Lithuania (Financial Market Supervision) / State Consumer Rights Protection Authority (VVTAT) ???? Ukraine: NBU – National Bank of Ukraine (Financial Regulation) / Cyber Police Department – National Police of Ukraine / State Service for Special Communications & Information Protection / Ukrainian Parliament Commissioner for Human Rights (Data Protection) ???? European Union (EU): ESMA – European Securities and Markets Authority / EBA – European Banking Authority / EDPS – European Data Protection Supervisor / OLAF – European Anti-Fraud Office / Europol – European Cybercrime Centre (EC3) ???? Canada: FINTRAC – Financial Transactions and Reports Analysis Centre / RCMP – Federal Policing Cybercrime / Competition Bureau Canada (Unfair Business Practices) / OPC – Office of the Privacy Commissioner of Canada