Raúl
THEY WON'T LET YOU TAKE THE MONEY OUT
More than a casino, they are thieves. I've been trying to withdraw my money for 1 month, and they say I can't because of technical problems with my withdrawal method (credit card). They gave me the solution to make another deposit with another payment method so I could withdraw it with another method (Sticpay), after which I was able to make a withdrawal of 40 euros, but then they blocked my withdrawals again. More than 2k euros, which they are trying to steal from me. Because honestly, if they wanted me to get the money out, they would have already given me a solution, which would not be to deposit more money in order to get it out. They do not comply with the client's right to withdraw their money, and they only make it difficult for you to do so. Putting in more money is not the solution to be able to withdraw the money you have earned in a legal way. On top of that, after this, I can't withdraw my money either. They are taking advantage of the customer's weakness to literally rob me. Customer service on the other hand, is also lousy, they do not answer, and when they do, it is often a robot, answering over and over again the same sentence. In other words, a complete disaster that should not even be legal.




