ParentgivingReviews of parentgiving.com

Response from ParentgivingAug 9, 2018

We're sorry your last experience with us fell short of what we intended and you anticipated. One of our Customer Care agents left you a voice message on August 2 offering to credit your Parentgiving Rewards account for the product. You can redeem the points just like cash for any item on our website. It doesn't appear that we heard back from you, but I have placed the points in your account, a dollar value of $24.94. We hope you'll give us another chance to make a better first impression! Thank you.

Response from ParentgivingAug 9, 2018

We're sorry your last experience with us fell short of what we intended and you anticipated. One of our Customer Care agents spoke with you a voice on August 2 offering a few options and resolutions. We hope you'll give us another chance to make a better first impression! Thank you.

Response from ParentgivingJul 17, 2018

Thank you for your recent order. One of our Customer Care agents spoke with you on July 11 and provided tracking for your shipment, scheduled for July 12 delivery. We're sorry the tracking information wasn't available earlier. We hope you'll give us another try. I assure you we can be relied upon for a much better experience.

Response from ParentgivingJun 1, 2018

Thank you for your recent order which included Harmonie Bed Underpads by TENA - Regular Absorbency (23" x 36" - Pack of 25). We're sorry you weren't pleased with their performance. I have credited your Rewards Points account with 1000 points, a dollar value of $10.00, the purchase price of the pads, which you can redeem on a future order like cash, in addition to using a coupon. If you would like assistance in selecting a different underpads for the dozens we have to chose from, please call Customer Care at 888-746-2107 Mon-Thurs 9 AM ET - 8 PM ET and until 5 PM ET on Friday. Thank you. We look forward to helping you.

Response from ParentgivingMay 23, 2018

Thank you for your recent order. I'm sorry you were not pleased with our service and are having an issue with the chair. The agent who assisted you is a senior representative and should have been able to assist you with any chair we offer. I also spoke with a representative from the manufacturer's. He said they can send a technician out to inspect the seat to see what the issue is. If you would like to have a service call, please contact me at 973-521-5601 and I will request it. Thank you. Nicky, Customer Care Manager, Parentgiving.com

Response from ParentgivingMay 10, 2018

We appreciate your recent order. While we do not accept, or participate in any insurance plans, our pricing may be the same or less than assignment from an insurance claim. We also have coupon codes available from time to time and would be happy to give you the best offer available at the time you are placing your order – just give us a call! If you were happy with our service, would you consider giving us a better rating? We take Customer Service very seriously. Thank you.