Linnie V.
Wrong Size
The underwear was too small. I ordered my correct size but got a smaller size. Way too expensive to try that again.

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 90 reviews with 2 stars · Clear filters
Linnie V.
The underwear was too small. I ordered my correct size but got a smaller size. Way too expensive to try that again.
Linda W.
Check sizing, these run smaller than other brands, Poor fit created side leaks for me, I did not find them to be more absorbent and did not like the outer material. I had high hopes for these But they did not meet my expectations.
James P.
It leaked , it leaked all over. I was looking for something that was going to be better than depends that I buy at the grocery store. This was definitely not.
Robbie T.
Doesn't absorb quickly enough left me with a wet bed
Response from ParentgivingMay 20, 2024
We are sending you a sample of our most absorbent 2X product, the Dry Direct Ultimate Underwear, and an additional booster pad to put inside. These will provide maximum absorbency.
Sandra F.
The covering fabric on the booster pad is open on one side and when the pad is worn the inside layer shreds. It is necessary to use a glue stick to fasten the top covering together. The pads are great otherwise. This is a problem that developed at the beginning of this year. They did send replacements, however, the new ones were not any better.
Response from ParentgivingMay 2, 2024
We are sending you a different product to try, and hope you find it suitable.
Barbara J.
My order took 6 weeks to arrive... unacceptable! Poor quality products
Response from ParentgivingApr 26, 2024
You have placed one order with us. It was placed on 4/13 for incontinence underwear and booster pads. Both items were delivered by FedEx on April 18th
COMPASSION H.
Product was not true to size. Disclosure was not given regarding return expense. Overall, it was a loss. I ended up with no product and spent $65 to return ship. On the positive side, Helen in customer service was very responsive to emails but not clear about the return costs.
Response from ParentgivingApr 26, 2024
We accommodated you with a $13.50 per case return shipping fee, which is considerably below standard carrier rates.
Michael S.
The order I put in for "briefs" was really a diaper. So we have 2 cases of diapers that my brother does not use. If you could send me a shipping label to send these 2 boxes back it would be much appreciated.
Response from ParentgivingApr 25, 2024
In this industry the word "briefs" generally refers to tape-on products. Please do not request returns within reviews. You can always contact customer service at 888-746-2107