Karen B.
I never received the phone I order.
I never received the phone I order.
Response from ParentgivingFeb 23, 2022
CapTel phones are part of a Federal program, and, as indicated on our website, will take an extended delivery period.

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 247 reviews with 1 star · Clear filters
Karen B.
I never received the phone I order.
Response from ParentgivingFeb 23, 2022
CapTel phones are part of a Federal program, and, as indicated on our website, will take an extended delivery period.
maryann
the first lady i spoke with was rude ...i didn't want to finish my call but i had to recalled to check why i had 2 confirmations on my email and it was a mistake that i ordered 2 pkgs but the 2nd lady took care of everything for me ....very happy
Response from ParentgivingFeb 16, 2022
I am sorry to hear that your first experience was not a positive one. We pride ourselves on providing efficient and courteous service, and will be investigating these calls to find out what occurred. We are always happy to assist our customers in placing or checking orders, and look forward to being of service to you in the future.
Zuzu
Wouldnt buy this product again for human use. Might work for pets. Dont recommend for adults. Save your money. Find another product. These are wimpy and provide minimal protection. Plus they're flimsy and wont stay in place.
Response from ParentgivingFeb 9, 2022
We are sorry to hear that you did not find this item suited your needs. Please contact our customer service team at 888-746-2107 to discuss more heavy duty alternatives.
Betty/Leah
I’ve asked twice for no more emails and yet here again I get one. Yes, a different type of email but all the same it is yet another. SO NO MORE EMAILS TO ME!
Response from ParentgivingFeb 8, 2022
You have been unsubscribed from receiving any further emails.
Lori
I was sent the wrong size. When I called to exchange, the woman argued with me. Tge least she could have done was offered an option.....even if she said I did order the wrong size according to her....nothing. very rude. Won't ever buy from her nor recommend this company.
Response from ParentgivingFeb 2, 2022
You erroneously placed your order externally for one pack of Dry Direct Underwear in size small. It would not have been cost effective for you to return this pack of product for a refund, since you would have been responsible for the shipping charges.
Lucy
Never received the item they did not know it was out of stock. Send another brand as replacement never got it out stock. Very disorganized compa.
Response from ParentgivingJan 14, 2022
Unfortunately, manufacturer backorders are out of our control, and we did our best to accommodate your needs.
john
they leak badly
Response from ParentgivingJan 10, 2022
Please contact our customer service team at 888-746-2107 to determine which product you are referring to, and how we can remediate this issue.
terry
Ordered 6 items received 4. Emailed customer service . did not receive response
Response from ParentgivingJan 10, 2022
Had we have received your email, we would have remediated your issue diligently. Please contact customer service at 888-746-2107 in order that we can assist you. Additionally, please be advised that samples take an extended period to arrive, since they are sent from individual manufacturers.