Paperspace (YC W15) provides a revolutionary new way to access limitless cloud computing resources, on any device. Paperspace offers a range of products powering everything from virtual desktops for businesses, high-end workstations for VFX studios...
Paperspace (paperspace.com) has 97 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
paperspace.com
Website
paperspace.com
Category
Internet & Software
Location
New York
Listed on Five Star Index
2026
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Most recent review: July 2025.
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Found it useful starting off with machine learning and have been very persistent trying to make it work. But I come across problem after problem. Machine's won't shut down. Won't start up. Spontaneously stop working and I lose all my work. The idea is convenient but the implementation is just so frustrating. Can't take it anymore!
JU
Jules
Just run
After 3 days of shut down, they sent an email saying the can't get back online and we'll loose the machine and the data ... They offered $50 of credits but for such a crappy product, it's just ridiculous.
MM
mayoo M.
They keep charging me the money
They keep charging me the money. I realized that fact, then I canceled my account and tried to prevent them from charging the money, but they still....... Now I don't have access to my account, and they still have my card information. I sent them an email and ask for a refund, nobody replies. Hope they could see this review and reply to my email.
DA
David
Paperspace lures people with cheap…
Paperspace lures people with cheap prices, but the product is terrible. The workstations crash, with down time up to 60 hours. Support is slow to respond, even for big accounts. This can be brutal if you use it for work, and frustrating in general. The workstations will log off and shutdown for no reason, due to problems with their "auto-shutdown feature." Again, this is a feature that sounds good on the surface, but when I was using it for six months, the workstation would log off by accident and kill lightmap renders and other important sessions that resulted in having to start them over. This is when the cheap price is not worth it. Then support is terrible. They often do not understand the problems, then give incomplete information. One support person, "Rusty" is incredibly rude and hostile. And then after all that, there are billing problems. The workstation will crash for 48 hours and then that was added to my bill on multiple occasions. I noticed it and contacted support, and they removed the bogus charges, but it happened often, and what if I don't notice? Why should I have to search the bill every month for bogus charges? The final big reason to stay away from Paperspace is that the graphics drivers are all buggy because it comes to your local computer, so this results in many professional software titles crashing or not being usable. If you intend to play video games, be advised that most AAA games will not play correctly because of their remote login driver mismatch. The cause is that their login software (remote desktop) is always buggy, and each update introduces more bugs. Paperspace is a total fail of a product, so don't waste your time.
YG
Yuri G.
Overral bad service and often not available.
The website won't detect that you are logged in when browsing most sections of the website.
You will often be unable to log in to your account, preventing you from turning on your machine and using it if you are paying hourly.
Turning on and off the VM is very unresponsive, you will lose some minutes waiting for the VM to turn on and trying several times to turn it off.
The infrastructure is good and it is very simple to setup whatever you want, but the service is so bad it is unusable a considerable portion of the time.
Simply put, paperspace sucks.
JL
Jack L.
Lag AF
Lag AF
Never use this
SH
Shawn
My first and last with Paperspace.com
My first and last for using Paperspace.com. Signup with Paperspace and try to connect to the Desktop .So much lag.
Ok so i changed to terminal mode. Waited for more than few minutes still cannot connect to the server.
Then I tried to post to the support team, after 5 hours still no reply.
I gave up. Paperspace can take my money for today and this month, I'm not going to use it ever again.
AN
Antcamp
Get overcharged.
Get overcharged.
You think you don't want to be logged in and charged by the hour while you sleep? Paperspace will charge you while you sleep. Get used to it.