PaperspaceReviews of paperspace.com

Machines take forever to provision, and then simply won't start.

When I set up my payment method they directly charge my credit card with 8.27€ even though I didn't asked for anything. This service feels really unsafe to use since I don't know what I'm paying for.

Total trash. Worst service on market for sure

You pay and they shut down yor services for nothing... i lost half month of subscription because now my master card is fraudulent... if you need to work without issues... go elsewere... and no, my prepay mastercard is not fraudunent... edit. it is the second time they sut down my service... terrible experience!

Charge your credit card without notifying you and do not respect their billing dates. Run!

**Be aware Paperspace has no option to cancel your subscription**. There is only an option to deactivate your account, but says nothing about if this cancels your subscription and all further payments. I would avoid this company and look for an alternative. I recently found out they had been charging me for over a year without me noticing. I had to report my card as stolen to my bank in order to ensure they could not charge me any longer.

Images not updated. Frequent outages (every couple of days, to daily), from minutes to hours. Unresponsive customer support. First time I've reported an outage they've replied half an hour ago that machine is offline so they are closing the issue. Was I supposed to keep it up and get billed until support will find time to START assessing the issue? The second time there was no answer at all. Perhaps they are cheaper but VMs show much lower performance compared with similar AWS instances.

Paperspace is still billing me for a server that doesn't even exist. My account shows absolutely no instances or notebooks running, no IP addresses nothing. Still every month, the bill comes even though all my servers were shut down and not active. I've been threatened that they would destroy my instances for non-payment. Apparently they've destroyed the instances long ago which I wasn't running anyway and I had no problem with them doing so but they are still billing me for servers they claimed to have destroyed long ago. They are impossible to contact and I've given up trying. All this trouble because I tried out their service and didn't like it, I shut down all my servers when it became apparent their service wasn't for me. One month charges, no big deal, move on. Right??? Paperspace WILL NOT YOU GO. Their billing is broken, their customer service is broken. I have little choice but to pursue legal action.