Leslie L.
This company deleted my account with no…
This company deleted my account with no explanation. They refuse to respond to tickets which is the only way to contact them. I sent them over 20 tickets asking why and they would not answer me. I’ve had my page for over a year with customers waiting for items. They delete you with no warning. So that leaves THEIR customers in limbo and they DO NOT CARE. They harrass and abuse sellers. Who are the only people who pay to be there. They don’t approve our stuff. They remove already approved items just to mess with us. This is the worst company I’ve experienced in a long time. I’ve contacted my attorney to sue them. Over a year wasted following their rules and building my page. It was a lot of time work and effort put in that they just canceled without notice, reason or explanation. Buyers & Sellers should know that the review system is a sham. Anyone, seller or buyer can have a negative review removed even if it’s true, if they send in a ticket for it. That’s the ONLY tickets they respond to. And mostly they respond with removing the review, they don’t respond directly. I will never allow this horrible company to get another penny of my hard earned money and you shouldn’t either. Move to Sofia Gray where they actually care about their members.
Response from PantydealMar 20, 2024
Hi, Thank you for your review, we apologize for any inconvenience you may have experienced. We take our Terms and Conditions very seriously to ensure a positive and safe experience for everybody on our platform. Unfortunately, in some cases, we need to take action against accounts that violate these guidelines, which may involve termination. This could include instances of scamming or repeated reports from other users. If you believe your account was deleted in error, we encourage you to reach out to our support team directly through our website. Kind regards, Pantydeal team



