PamperedpawgiftsReviews of pamperedpawgifts.com

I recently purchased a cat cake for my kitten, Amelia; she just had her first birthday and we wanted to do something special for her. I had a fantastic experience with Pampered Paw Gifts! I am beyond impressed and delighted with the entire process, from start to finish. I placed the order a few weeks ago, and it was delivered within 48 hours of Amelia's birthday, which is exactly what we were hoping for. Someone also packed a small mouse toy with the cake, to our surprise. Amelia loves the toy and it was so fun to have something else to give her. The cake is GORGEOUS and it smells good enough that even my husband made a comment about how he wanted some. As soon as we unpacked it, both of our cats ran right to it. (Our other cat is named Ninja, and he's very picky about food, so we weren't sure if he would have any cake, but he LOVED it!) The cake does take a while to thaw out if you put it in the freezer, so I'd recommend you have broth on hand, just in case. I will be telling all of my friends about what a fantastic experience this was and how happy we are with the end result. Don't hesitate to order a cake from them; they made Amelia's first birthday incredibly special. Thank you, Pampered Paw Gifts!

I had ordered a cat urn and cat figurine for $49.98 including Priority shipping from Pampered Paw Gifts. This was for my cat Lucy who was 11 ½ years old at the time. I had her cremated the next day and was shopping for a urn to put her ashes in. After placing a order with Pampered Paw Gifts, I thought my problems were over with Lucy's demise. Now I was going to place her ashes in the urn. Little to my knowledge, this was the beginning of my problems. A week after placing the order I received no communication from Pampered Paw Gifts. I had to trace my purchase through my credit card in which the telephone number provided was not in service. I later found out that they do not have a telephone number that you can call for customer service. All they have is a website messaging. Even the charge to my credit card was through a third party. After two days and three messages I received a response. There answer was that they emailed me and it must have went into spam. My email is set up that I would have to designate the email to be spam, otherwise it goes into my inbox. Pampered Paw Gifts now states to me that the item I ordered is on back order, and when they get it in they would notify me. I complained to them that when I ordered there was no information that the item was out of stock, or on back order. When I complained about the Priority mail charge on a order they did not have in “THEY CANCELLED MY ORDER". Now my cats ashes are sitting in a box, in a shopping bag waiting for a urn that will never arrive. NEVER AGAIN