Selling everything fun and collectible. Toys, action figures, collectibles, games, t-shirts, pet toys and more!
Pack Turtle (packturtle.com) has 147 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Alysia M.
Shipping was fast and the product was delivered not damaged. Thank you so much! Will be making another purchase soon!
Response from Pack TurtleNov 9, 2024
Thank you, Alysia, for your review! We're pleased to hear your order arrived quickly and without any issues. We truly appreciate your support and look forward to your return. Feel free to reach out with any questions.
Shihab A.
Very good experience
Response from Pack TurtleNov 5, 2024
Thank you so much for your kind review, Shihab! We truly appreciate having you as a customer and look forward to welcoming you back soon. If you need anything at all, don’t hesitate to reach out. Thanks again! Cheryl
Corwin
Ordered a D&D Black Dragon Trophy Plaque (originally made by WizKids, a WOTC subsidiary) from PackTurtle and the order shipped quickly and was incredibly well-packaged. When it arrived I had some questions about the paint job on the model not matching the promo images from WizKids (the dragon heads do not have the green overtone shown in WizKids' promo images) and reached out to PackTurtle to ask about it. Despite PackTurtle only being a reseller and not manufacturing original item, Cheryl sent photos of each of the Black Dragon Trophy Plaques they had in inventory and offered to either do an exchange for any of the heads in their inventory or a refund if I was unhappy with the paint job on the trophy I had received. After looking at each of the items in inventory I could tell it was a quality control issue on WOTC's end and not an issue with the specific item sent by PackTurtle so I kept the one I had, but PackTurtle's willingness to back the quality of their products, even when they weren't the original manufacturer, is something I don't usually see with resellers. Additionally, Cheryl was incredibly polite and helpful throughout the entire process. I wouldn't hesitate to shop from them again in the future and highly recommend them as an online merchant.
Response from Pack TurtleOct 19, 2022
Hi Corwin, Thank you so much for the thorough Trustpilot review! It is important to us to receive positive feedback through reviews like this. It was such a pleasure helping you and I am looking forward to seeing you again soon. Let us know if there is anything you may need. Thanks again, Corwin and have an amazing week! Cheryl
