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Pack Mule Reviews | Read Customer Reviews of packmule.com

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Construction & Manufacturing
Manufacturing
Pack Mule

Pack MuleReviews of packmule.com

4.9572 reviews
Manufacturing
3680 Chestnut St, Scottdale, Georgia

Directions Website

Pack Mule4.9

Reviews572 About Contact

Overall score

4.9 out of 5

Excellent

Average of 572 reviews

Distribution

5★94%
4★5%
3★0%
2★0%
1★1%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

packmule.com
[email protected]
3680 Chestnut StScottdale, GA 30079

About Pack Mule

We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.

Pack Mule (packmule.com) has 572 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: packmule.com
Website: packmule.com
Category: Manufacturing
Location: Scottdale, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: February 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Mule reviews

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Mike A.
Nov 20, 2018
Great customer service.
Great customer service.
Report
Clay K.
Nov 15, 2018
These are very well built and backed…
These are very well built and backed with one of the industries best warranties. Employees are great to deal with on the support side, I would highly recommend their products.
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Kimberly B.
Nov 14, 2018
Always very helpful & great quality…
Always very helpful & great quality parts.
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Dan C.
Nov 14, 2018
I ordered from them all the time and…
I ordered from them all the time and have never had any issues. This is a very reliable company.
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Lee S.
Nov 14, 2018
The Company is good to work with.
The Company is good to work with. The product worked great.
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Carolyn C.
Nov 14, 2018
Pack Mule is great to work with
Pack Mule is great to work with. We always receive our parts in perfect condition and quickly which is very important to companies.
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Brendan M.
Nov 14, 2018
We just bought a new Pack Mule short…
We just bought a new Pack Mule short fork pallet jack for use in moving fully loaded Lista parts cabinets. We opened up a new parts storage area and needed one. Our existing parts cage wouldn't share our other one that we bought 20 years ago, still going strong with zero maintenance.
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Dustin S.
Oct 31, 2018
My experience with Pack Mule has been…
My experience with Pack Mule has been nothing but great. The customer service is outstanding and they also reached out to me days after I received my order to make sure i did in fact receive everything and to ask me if there was anything else they could help me with. I will definitely be a returning customer.
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