Ralph K.
The people and product at Pack Mule are…
The people and product at Pack Mule are very top notch. I am a technical support manager for the company I work for and if I need assistance with either parts or support, they are there to help. I have recently had a few issues with a unit we were refurbing and they were excellent to talk with, knew the issue I was having and found out the calibrator I was using was not working properly. I was given the choice to use one and then return it or purchase a new calibrator. I decided on the latter, received it as promised and flashed the unit to get it up and running. I would not hesitate to call them if we were in a bind again.