PackezeReviews of packeze.com

Paid for “same day processing and shipping”, and it didn’t process or ship that day. It was before their allotted time slot of before 3pm. Sent an email to their CS. No response. I’ll now have to get my bank to refund.

I placed an order a few days ago. All I want to know is when the order will arrive and I can’t get anyone to answer me. They don’t have a number on their website. I reached out to someone on their Instagram page. They read it and just ignored me! Very unprofessional! I just want my money back now.

I’m trying to get in touch with someone about an order I placed . Didn’t receive a confirmation email only a text message . I paid for priority 2 day shipping . How do I contact someone

Ordered 10 large white boxes with handles, and 20 medium white boxes. Received 10 large white boxes - 2 that were improperly glued (can not be folded/used), and several with the handles and print wrong. The glue is cheap and several boxes split at the edges easily. The 20 medium white boxes arrived brown. I asked the company what happened and they said they changed the boxes after I ordered. They didn't bother to notify me. They offered to send a new pack of large boxes because of the boxes that arrived unusable. That was 17 days ago and they have not replied since that they're actually sending anything. I'm now in need of those boxes I was supposed to have. Do yourself a favor and don't bother. Spend a quarter more on boxes that aren't going to be so flawed. You get what you pay for, sadly.

I paid for 10 boxes measuring 20x20x15. A representative from the company texted me asking if it'd be okay if they substituted those with 20x20x12.5 boxes. I told them that was fine as long as I was discounted for the 10,000 in^3 I was losing with this substitution. The rep responded by telling me of the prices of the boxes they sell, completely ignoring my concern. On top of that, it took nearly 2 weeks for them to reach out with this information. Bad experience due to bad customer service.

I ordered boxes and never received them or a response to any emails or Facebook message I sent regarding the boxes. I had to have my bank refund me. Very disappointing.