Oxford Gold GroupReviews of oxfordgoldgroup.com

You can't hardly ever get in contact with this company. Very hard to speak with someone. They rarely answer their phone. Customer service isn't that good. And when they do send you any information regarding your account it goes to my spam folder which makes me wonder if they are even legitimate.

Same problem with Oxford. Large purchase was May 2023. Oxford has my money, but NO metals were delivered to the depository. This is stealing. I see many having the same issue. Class action is a consideration. No one will return any calls or emails. They have vanished.

Same story as everyone else, my wife rolled her 401k two years ago and still no delivery of metals to the depository. Calls arent being returned anymore. When they did return calls same old B.S. answers, " it will be just a little longer". Open to a class action suit.

On December 28th 2023 I bought 88,704.00 in Silver Coins from broker Pierre Kim. I also rolled over 49,695.36 into a precious metals IRA. I never received my physical silver coins, and Equity Trust never received the metals from Oxford Gold into my IRA account. I was told that Pierre Kim suddenly passed away and that they are working on getting my metals to me. This was in February. It is now June and they have stopped taking my phone calls. I have filed complaints with BBB, US Commodity Commission, FBI, I have contacted an attorney but he doesn't know if he wants to take this case. Is there a way we could start a class action?

Also burned by this company and never received my gold and silver coins, as Leila Gharache promised. Everyone should take these three steps to apply maximum pressure on the CEO and his assets. File a report with the California Attorney General's Office alleging Oxford Gold Group committed embezzlement. Secondly, file another online report with the Federal Trade Commission using the same information. Lastly, file a report with your local police or sheriffs department where you reside. Request that the law enforcement agency forward the case to the Beverly Hills Police Department for follow-up. BHPD will not take a report over the phone and they have no mechanism for online reporting. You can get the CEO and CFO names from the California Secretary of State website.

Same complaint as those that have posted here. Have been calling and emailing Oxford Gold since January to get RMD. No one returns calls or emails. I call once a week. I called Equity after that February 2024 letter, to be informed there was nothing in my account. The funds that were sent to Equity initially were sent to Oxford Gold for purchase which Equity never received. Oxford Gold takes your money and you never hear from them again. What I need to know is where to make a complaint. I called California Consumer Affairs and they told me to contact an agency in Washington. I need better answers. Also, as previously suggested, we need to start a class action suit. I want to state that if our monies were not invested and metals have risen in value, we all lost out not only our initial investment but the true value in today's market.

Update from last post. Call Beverly Hills Police Department.310) 285-2180. Tell them Oxford Gold Group has taken thousands of people's investments for precious metals and can no longer be contacted. They have practiced Deceit, lied and stolen some customer's life savings. Gold/silver after purchase are not sent to depository as promised. So third party Equity Trust stopped being associated with this group and all these people have unsettled accounts. Meaning OGG takes your money then does nothing with your purchase. It has been 2 plus years. Tens of thousands of $ given to this company. And now cannot even be reached. Finding out many employees no longer there. They refuse to answer phones or respond in any way. My contact Matt M. and OGG have robbed me of a good portion of my retirement.

At this point, it appears Oxford gold group is a scam. I purchased from them in October 2022, transferring my IRA to precious metals. When I later (1.5 years) completed paperwork through Equity to take possession of them in March 2024, I was informed my metals were never delivered to the depository. There is no way for me to obtain them. Oxford does not return calls; initially they did on rare occasion- I was told they "needed more time" or they "will call me back."However I now receive no response from anyone (I have several names/phone numbers/emails). They have all gone silent. Equity does not provide any support in this situation expect to inform that items were never sent to depository- they were unaware of this until I tried to obtain them. The depository is not allowed to answer my questions and will I only talk with Equity. Equity refuses to deal or talk with anyone from Oxford. I am left hanging, seemingly with a loss of my IRA. This is devastating. I see through this forum I am not alone, as other people have shared the same story. Does anyone know if there are lawsuits in progress? I have never used trustpilot prior to now- is there a way to communicate with other reviewers? If so, I would like to learn of other's interest in bonding together for potential lawsuit. Also, I see there are positive reviews from some people who have worked with Oxford. Yes, when purchasing metals or transferring an IRA, Oxford was prompt, professional and knowledgeable. HOWEVER, if the people who left these positive reviews were to try to obtain their purchases at this time, I will bet they will be in the same boat as myself and many others-- unable to get their metals or cash them in. These people sadly would change their review of the company. I wish I had been warned. I thought I had done enough research. Oxford appeared reputable. I would like to know if they have always been corrupt or if the current situation of customers not being able to access their funds is relatively new? I can say from my experience that this corrupttness has been going on at least since October of 2022 because at that time I was told my metals were sent to the depository, when in fact they never were.