Jane G.
Nil stars if possible
Nil stars if possible. SCAM please be alert. My father aged 88 queried a payment to The Oxford Club for $1795 Nov 2024.He has been in hospital since & I am chasing it on his behalf . No confirmation email, no invoice, no follow up emails until last Friday when a newsletter was received, conveniently the day after I questioned the subscription I have spoken to my father & he didn’t t want this subscription, he was not aware he had actually subscribed until appeared on Amex statement. Tried to find out more and radio silence. My father hasn’t received a thing- what was the $1795 for???????? Ideally he wants to cancel subscription & receive a refund as no service received
Response from The Oxford ClubJul 8, 2025
Dear Jane, We are very sorry to hear that you had trouble reaching us and apologize for any inconvenience. Per your request, we have issued you a refund of $1795 to your card. Please allow 5-7 business days for the refund to reflect on your statement. Should you have any further questions regarding your account, please contact our Member Services department at 866-237-0436. Sincerely, Sal C




