OwnerRez, Inc.Reviews of ownerrez.com

When operating a short term rental business you need to coordinate your marketing efforts on many STR websites (Airbnb,VRBO etc.) Ownerez provides API integration between all the sites so rentals are sunchronized immedeiately and double booking does not happen. They also provide communication, damage insurance and many other services. I will not rent STR without them.

Kathryn was exceptional. Not only did she explain..she made a video with captions to explain the resolution to my question! Very helpful. Even though they don't do much one on one and most is done by email ...I have to admit it was detailed enough with pictures to help me resolve my issue...

As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days. The support has been fast, thorough, and incredibly clear — even during the 14-day trial period. Special thanks to Lisa for her detailed follow-up and structured guidance after our call. OwnerRez’s templates are simple, professional, and functional. They prioritize stability and usability over unnecessary complexity, which is exactly what a growing, service-driven business needs. Reliable platform. Outstanding support. Highly recommended. — Kenyan Furnished Rentals LLC

My husband and I are new at property management and everyone has been very helpful and patient with us. We loved the fact they offered a free trial period and a one hour video call with a representative to get us started on the right track. Program is easy to use and if I have questions they are very responsive if I can’t find answers online.

I am still on boarding my first short term rental. The on boarding process with Jen P has been extremely helpful. She keeps me troubleshoot, helps give a different perspective on some of the rules on trading for my future guests, etc. Very pleased with the on boarding process so far.

Great customer service that responds quickly. They provide thorough explanations and personalized videos walking you through any issues.

I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The process for guests to book online is easy and secure. While I needed some help with the initial tech set up, once it's up and running it is easy to use, and if I have a question then the US based OR team is quick to help. Access to property damage protection & travel insurance policies is a key feature, as well as authorization to collect contracts and deposits from Airbnb guests, and access to the most strict cancellation policies on Airbnb. OwnerRez has a great team of dedicated folks ready to help, whether you have one rental, or dozens. It pays for itself as I add a nominal up-charge to the property damage policies which covers the monthly cost of both OR and hosting my direct booking websites.

Their software is so customizable you can make it do anything. Their customer service is how future customer service will be conducted. They are way ahead of their time in everything.