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Overhalfsale (overhalfsale.com) has 535 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Claim this listingAppliances & Electronics · Chicago, Illinois
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Showing 240 reviews with 1 star · Clear filters
Sandra B.
I ordered an item on November 30. Today is December 13 and I’m still waiting for it to ship. Tried to contact them with no response either by text, phone call nor email. Tried to get a refund on their automated system, it only offers replacement, no refunds. Filed a dispute with my bank. SCAMMERS!!!!!
Rana R.
This website is so sketchy. They say they take 7 to 10 days to process an order... This does not include shipping time. So I emailed them to ask him if the product shipped. They said no. So I asked to cancel the item and then they responded that it did ship. I did not get any tracking number. In what world does it take 7 to 10 business days for an item to ship? Unless they're sourcing products from abroad and basically selling items they don't have.
Terry B.
My order was never sent, no one returned my call, your email is incorrect, I asked to have my order filled or my purchase price refunded, No stamps, and since I can not contact anyone, I think any positive feedback is phony. and this site is just a scam.
Lacey C.
No tracking info available, item says in stock ready to ship. Email says a package is on its way and still no tracking information. Shop app does not update properly or show correct information. Very frustrating.
Bonnie A.
Size is wayyyyy off. Ordered xl too small. Returned for 2x. Not even close. My husband is not a big guy. This vest is made for a child I think.
anonymous
Ordered a pair of Uggs on 11/26 which for a present which was paid for, in advance. Email confirmed order and within a couple of days noted "shipping label created". However, the order never shipped. Sent multiple emails to their customer service but most went unanswered. Received an email stating that because my order was placed before 12/9, it would be guaranteed to be delivered before Christmas. Never arrived. Thankfully I paid for it on Paypal so I was able to stop payment.
Response from OverhalfsaleDec 28, 2023
We sincerely apologize for the inconvenience and disappointment you've experienced with your recent order. We understand how important it is for our customers to receive their orders on time, especially when they are intended as gifts. We are concerned to hear about the issues with shipping and the lack of response from our customer service team. This is not the level of service we strive to provide and we would like to make it right. To help us address your concerns effectively and ensure a satisfactory resolution, please contact us directly at [email protected] with your order details. Our dedicated team will prioritize your case and work diligently to resolve the matter to your satisfaction. We appreciate your patience and understanding in this matter and look forward to the opportunity to rectify this situation.
Charles B.
Look, I've been tricked by this company before. Since then they changed their name and I got tricked again. Stay away from them. They charge your credit card, email you with the order, then a few days later send you an email saying it's being shipped. When you don't receive the item, they say the item is backordered and they don't have a date to give you on when to expect your shipment. I think what they do is illegal and this company should be shut down. Another disputed claim from me and they will never get an order from me or you again.
Response from OverhalfsaleDec 28, 2023
We sincerely apologize for the inconvenience and disappointment you've experienced with your recent order. We understand how important it is for our customers to receive their orders on time, especially when they are intended as gifts. We are concerned to hear about the issues with shipping and the lack of response from our customer service team. This is not the level of service we strive to provide and we would like to make it right. To help us address your concerns effectively and ensure a satisfactory resolution, please contact us directly at [email protected] with your order details. Our dedicated team will prioritize your case and work diligently to resolve the matter to your satisfaction. We appreciate your patience and understanding in this matter and look forward to the opportunity to rectify this situation.
Sparta
ABSOLUTELY AWFUL AWFUL. TWO PACKAGES MISSING OVER A MONTH. ONE STOLEN BECAUSE THEY CLEVERLY LABLED THE PACKAGE WITH WHATS INSIDE. THE OTHER LOSSED WHICH NOT THEIR FAULT BUT NOT A COINCIDENCE TO ME SINCE THEY LABEL WHAT IS INSIDE ON THE OUTSIDE. CUSTOMER SERVICE IS AWFUL. RUBBISH COMPREHENSION. PHONE LINE DOSENT EVEN EXIST PLEASE STAY AWAT
Response from OverhalfsaleDec 28, 2023
We sincerely apologize for the inconvenience and disappointment you've experienced with your recent order. We understand how important it is for our customers to receive their orders on time, especially when they are intended as gifts. We are concerned to hear about the issues with shipping and the lack of response from our customer service team. This is not the level of service we strive to provide and we would like to make it right. To help us address your concerns effectively and ensure a satisfactory resolution, please contact us directly at [email protected] with your order details. Our dedicated team will prioritize your case and work diligently to resolve the matter to your satisfaction. We appreciate your patience and understanding in this matter and look forward to the opportunity to rectify this situation.