Mari T.
Excellent customer support and great tool!
I have been using this service for my scraping tasks, specifically for Google Maps data. Recently, I ran into a technical issue with a large batch processing task — it returned empty rows and charged my balance. I reached out to their customer support, and I was genuinely impressed. The team didn't just send automated replies; they manually tested my file, found the root of the problem, sent me the correct data, and completely refunded my credits for the failed run. The tool itself is powerful, but their customer care makes it 10/10. Highly recommend!
Response from OutscraperJul 20, 2026
Thank you for sharing your experience. We are pleased our team could investigate the issue, help recover the correct data, and make things right after the failed run. Your feedback about both the platform and our customer support is greatly appreciated.


