OutexReviews of outex.com

Despite meticulous assembly that strictly followed the instructions, and a seal check at the start of the snorkeling session, a tiny amount of seawater got in after about an hour. The Canon R6 camera is dead. It no longer turns on, and many parts are rusty. Customer service's reaction: it’s obviously my fault—they even suggest insuring my gear next time! But I’m not going to file an insurance claim every four outings! There is no locking mechanism to prevent the locking rings from unscrewing underwater. Given the temperature fluctuations in the water, this is very risky. The product offers completely inadequate protection for a €500 price tag! On top of that, I had to pay €50 in customs fees, even though they state that we wouldn't have to pay them! No refund was offered.

I have nothing but wonderful things to say about Outex. As a newer photographer and cinematographer. They were the best option to try underwater photography without paying thousands of dollars for a traditional hard case. They are a small company so it was also easy to build a relationship with them and I'm now one of their ambassadors. As far as the equipment, it's been a great way to get into underwater photography/cinematography and i'm so glad i'm able ot use their modular system amongst all of my cameras and lenses. I'm even able to hook up my out of water flashes to be synced to me taking photos in my pool. So many great qualities about the company and the system!

Outex is our go-to underwater housing! It’s incredibly easy to use, lightweight and easy to travel with. The glass is crystal clear making our underwater portraits STUNNING. We are Outex users for life!

Eu amo poder fotografar embaixo da água com leveza, liberdade e segurança. O sistema Outex para mim é a solução perfeita. Faço ensaios femininos subaquáticos (underwater portrait) desde 2016. De lá pra cá já mudei de câmera algumas vezes. Se eu usasse uma caixa-estanque teria que investir alto cada vez que trocasse minha câmera. A capa é segura, nunca nesses anos todos, tive algum tipo de acidente. Ela serve em todas as câmeras. As janelas opticas são feitas com vidro de alta qualidade e não interferem na óptica. Se bem cuidadas, duram muito tempo. Como as minhas.! Não tem um risquinho nelas. O dome é um acessório que possibilita fotos muito criativas ( split-shot) com foco perfeito e sem refração dentro e fora da água ao mesmo tempo. Lindo, lindo!!! Acho o sistema outex muito prático, poder levar em viagens em uma mochila pequena, super leve e ocupando quase nada de espaço não tem preço!!! Sou de São Paulo e já fui fotografar em vários lugares aqui no Brasil e em outros países e o outex vai comigo fácil, fácil! Veja algumas fotos! @carla_durante Todas feitas usando o outex

As a professional photographer specializing in boudoir and underwater photography, I needed a housing system that was easy to use without compromising image quality. Outex exceeded my expectations. I’ve used it in pool settings, and it provides a secure, watertight seal while allowing full access to my camera controls. The lightweight design makes it incredibly easy to maneuver, and the optical quality ensures that my images remain sharp. Unlike bulky hard cases, Outex is compact and travel-friendly—perfect for photographers who want versatility without the extra weight. Customer service is also top-notch, with quick responses and helpful guidance. If you’re looking for a reliable underwater housing solution, especially for controlled water environments like pools, I highly recommend Outex! — Adrian Ong Professional Photographer | DVLOP Ambassador | Scarlett Boudoir Studio

Product is good but be aware if you’re ordering from Europe and you get an email saying that European customers paying VAT will not pay additional customs or duties. Surprisingly you still have to pay. Customer service will tell you that you don’t have to pay anything. Long story short. At the end they refunded the paid customs and duties amount I paid on their website. I had to pay a lot more than to Outex. Meaning: they didn’t take care of it. Also check the invoice they sent to FedEx. They marked that the receiver will pay. I’d give more stars but the customer service wasn’t good at all.