ellen
they cancelled me for no reason
they cancelled me for no reason, stating suspicious activity. I have been nothing but respectful to everyone I wrote on our time I did zero nothing suspect. I appealed it, within a few minutes they sent auto response they rejected appeal. no way humanly possibly anyone adequately checked into my appeal, no way. They wrote I can contact them to start a new profile but you cant, no live agents, they do NOT respond to emails with any answers or agent trying to help, there is no help. THen their sister site match also after taking a months subscription from me, did not bother to tell me my account was hacked and my profile had been altered. when I wrote them over 3 weeks ago when someone mentioned my profile had been changed, not a single response other than an auto response we got your complaint and today I see they also cancelled that account. so they dont tell you when acct is hacked, they take money for a subscription even though anyone seeing profile sees nothing that I wrote as it was all hacked away, never informed me and they penalize me by cancelling both accounts as if I was the one who did something wrong. NO decent business does this in my opinion. I have made complaints to appro. agencies, I will not let this go until they rectify it. to do this to a senior citizen is cruel. If I have to talk to a lawyer, I am prepared to do so. fed up customer of many years



