Otter SpiritReviews of otterspirit.com

The lovely people at Otter Spirit are the world's best examples of humanity. From ordering to delivery, there could not have been better communication. Trump's tariffs are going to affect families as we, in Europe, are now charged customs and excise which is roughly 80% of an order of 2 items! The fact that we must all look out for each other is undeniable but when a business sends a percentage to protect the endangered otters, one can only be touched by this compassion. I bought 2 bracelets and the comments I've received made me glow with gratitude towards Otter Spirit. What did I tell you people, just lovely, warm, caring and compassionate They are the best of us. Jen and Susie, I'LL DEFINITELY BE BACK!!!! 😉😉

I love every bracelet I own the detail the colors the meaning of each gem 🌟✨ I get so many compliments trust me don’t think about it you are in good hands 💕 Thank you to the whole family and thank you Sonia for your excellent service in helping me 🤗✨

Customer Service is exceptional! I had forgotten to enter a discount code when I sent my order in. I contacted customer service, & Jen quickly refunded the discount amount to my credit card. I have since received my order. My bracelets arrived in lovely boxes & are beautiful! I am planning to order more for my sisters!

This company has the BEST customer service I've encountered in a long time! I was asked to rate a necklace I recently ordered, and I gave them my honest review that I was a little bit disappointed that the gemstones didn't quite match the picture color-wise. They got right back to me and explained that with many gemstones, there can be color variations that may be a bit different from what is expected. They could have left it at that, but instead they offered to replace the necklace with another item of equal value AND told me I could keep the necklace or give it to a friend! I'm honestly still so flabbergasted by their response because this type of customer service is very rare these days. I have bought many other items from this company and have always been so pleased with the quality and beauty of their jewelry. I will be a customer for life!

Love the quality of the stones. Best of all, the customer support deserves 10 stars. Had a miner ordering issue of my fault, but they took care of it very professionally with love. I would shop again and again.

They responded quickly and helped me find the perfect size, making sure I was completely satisfied with my purchase.

Otter Spirit has some of the best quality bracelets. I absolutely love mine! It’s my go to for all bracelets and for gifting!

I had a wonderful experience with Otter Spirit customer service. I purchased many beautiful bracelets so far but wasn't fully happy with one of them. I wrote an email about it and the response and the solution to my issue was way and beyond the standard customer service. The representative named Jen was prompt and offered me a very kind solution. I loved Otter Spirit jewels and now I'm impressed and appreciative of their superb customer service full of soul and spirit.