D A.
Amazing customer service 😊
Amazing customer service ! 😊 and gorgeous bracelets ! 😊
Response from Otter SpiritAug 27, 2026
Thank you so much! 🦦😊 We love hearing this — we can't wait to have you back!

Otter Spirit is a handcrafted gemstone jewelry brand that celebrates the beauty of natural crystals. Founded in Monterey, California, it is driven by a deep commitment to animal protection, donating a portion of its proceeds to ocean conservation nonprofits, including the Monterey Bay Aquarium.
Otter Spirit (otterspirit.com) has 123 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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D A.
Amazing customer service ! 😊 and gorgeous bracelets ! 😊
Response from Otter SpiritAug 27, 2026
Thank you so much! 🦦😊 We love hearing this — we can't wait to have you back!
N B.
Otter Spirit are such an amazing company! I have purchased many times, not just for myself but have also gifted others with their beautiful pieces! I can’t speak highly enough of them, their product and their customer service! Exceptional in every way! 🫶🏻
Response from Otter SpiritAug 25, 2026
Thank you so much for this beautiful review 🦦🤍 We are so grateful for your continued support and loyalty — for yourself and for everyone lucky enough to receive one of our pieces as a gift! Reviews like yours truly make our day. We can’t wait to keep finding you beautiful pieces you’ll love! 💕
Michelle P.
I am so in Love with this company I've been newly introduced to. I am an Astrologer and am always looking for crystals I can wear that aren't to eccentric, more down to earth, my style, just wearable looks i can use everyday even when going out with friends also for my videos I do on my Social media.. Here are a few of my new necklaces I've adorned in my most recent videos. LOVE LOVE LOVE them .. their pieces are so affordable and priceless at the same time...they also come in sets which is so key for me. In my videos I am wearing Lapis Lazuli (blue) Selenite in the one with my black and white shirt and Golden Tiger Eye in the final one. I pair them with the energy of the week I am interpreting at the time. The themes coincide with the crystals. I am a forever fan and client. Warmly, Michelle.. Michellepastrology. XO
Response from Otter SpiritAug 25, 2026
Thank you so much for the feedback! 🦦✨ What a beautiful way to wear crystals — pairing them with the energy of the week is such a meaningful and intentional practice. We absolutely love that our Lapis Lazuli, Selenite and Golden Tiger Eye are showing up in your videos and resonating with your audience! Thank you for sharing your gift with the world and for bringing Otter Spirit along for the journey. We are so proud to have you as a forever fan and client — and we can’t wait to see what crystal you reach for next! 💜💙🖤
Catherine
I’m really pleased with my necklace from Otter Spirit. The gemstones are beautiful and clearly good quality. The website was easy to navigate, and delivery from the US to the UK was impressively speedy. I would definitely recommend Otter Spirit for authentic crystals and will certainly be ordering from them again 👍💕
Response from Otter SpiritAug 24, 2026
Thank you so much for this wonderful review — all the way from the UK! 🦦💕 We're thrilled your necklace arrived quickly and that you love the gemstones. Your recommendation means the world to us, and we can't wait to welcome you back for your next piece! 👋✨
Susan
The gem stones and jewelry are of a beautiful radiant quality .The company offers a unique collection , packaged in a lovely keepsake box with description of the gem . Truly an exquisite gift for my daughter’s 40 th birthday . The folks are a pleasure to work with .
Response from Otter SpiritAug 17, 2026
Thank you so much for this beautiful review! 🦦✨ What a special gift for your daughter's 40th birthday — we hope she absolutely loves it and feels all the magic of her gemstone! It means so much to know that every detail, from the jewelry to the keepsake box, made the moment extra special. We can't wait to be part of your next gifting occasion! 🎁
Susie
I purchased a couple of bracelets this past Spring. They came beautifully boxed , and I loved them immediately. I loved that the company donates to Otters. As I was putting my bracelets in this morning, one broke. I was so disappointed and heartbroken. I reached out to their customer service and explained what happened and that I was getting ready to put in a large order for Christmas gifts , but now I was hesitant in doing that , If they break easy. They explained to me that it was under a 2 year warranty and they would be happy to replace it upon receiving a picture of the broken. Bracelet, which I sent . They are replacing it right away. I was so impressed with customer service for answering my email right away, and their caring attitude. I feel confident now in ordering from them in the future. Thank you Sonia for all you help !!
Response from Otter SpiritAug 13, 2026
Thank you so much for this heartwarming review — it truly means everything to us! 🦦❤️ We're so sorry your bracelet broke, but we're so glad our team could turn that disappointment around quickly for you. That's exactly the experience every customer deserves! We can't wait for your replacement to arrive, and we are so excited for your Christmas order — your loved ones are going to absolutely love their gifts. We'll be sure to pass along your kind words to the team — they'll be so happy to hear this! See you again soon! 🌟
Donna C.
I love all jewelry, crystals and more….. When I emailed asking a question, they got right back to me and were very friendly and helpful. I would definitely recommend purchasing from Otter Spirit. Love the quality of merchandise and customer service.
Response from Otter SpiritAug 11, 2026
Thank you so much for this wonderful review! 🦦✨ We love that you love crystals and jewelry as much as we do — you're our kind of people! We're so glad our team could get back to you quickly and make your experience a great one. Your recommendation means the world to us and we can't wait to have you back!
Annalise T.
I made a mess on my first order and reached out to request an exchange before shipment. Jen on their customer service team handled things for me and was a pleasure to work with. Honestly, their customer service is amazing. Their crystal bracelets are just beautiful. Absolutely gorgeous. They provide the source of the stones, which I appreciate being environmentally conscious. On top of that, my order arrived quickly, which I really appreciated since two of the bracelets were gifts. I highly recommend OtterSpirit! Since placing that first order, I've come back and purchased one more as a birthday gift for a friend. She loved the bracelet! I have no doubt I'll be returning for more.
Response from Otter SpiritAug 11, 2026
Wow, thank you so much for this beautiful review — it truly made our day! 🦦✨ We're so glad everything came together perfectly for you, from the exchange to the quick delivery and the gorgeous bracelets. And how wonderful that your friend loved her birthday gift too — there's nothing better than a gift that makes someone glow! We'll be sure to pass along your kind words to our team — they'll be so happy to hear this. We can't wait to welcome you back for your next piece! 💕