OromenReviews of oromen.com

No refund or response after 6 weeks and multiple emails. Three shirts were ordered, none fit, so Oromen approved a return (that also took a couple weeks to process). The shirts were shipped back, and tracking info was uploaded via Oromen's form, as well as emailed separately. The package arrived at Oromen's facility in Suwanee, GA on October 4. I've emailed multiple times, and the phone seems to have been disconnected. It's now November 18, and the company has not responded at all, or issued the refund.

I submitted a return for 2 mens shirts on Monday. I got an auto response about receiving shipping instructions...so far...NADA. I've emailed them 3 times...still nothing. The sizes run small, that's why I'm returning. AVOID THIS COMPANY!!!

Terrible customer service. Sent the wrong item. Requested a return 4 weeks ago with no response. Since then I've sent 3 emails, one every week, with no response.

DITTO Sarah B as far as no response to exchange. I like the shirts but it's now been three weeks since submitting a return request and the website still says it's under review. I like the shirts. Return request was well within the 30 day return timeline. I've received zero response to 3 weekly follow-up emails to support @oromen.com

DO NOT BUY. They are a Chinese company who are just scamming people. Shirts are NOT cotton and are nothing like pictures. I ordered 2 for $105, immediately requested a return. They took days to send me return info. It instructed me to ship shorts back and add tracking info. A return was promised within 24hrs of the shirts arriving back to Oromen. I reached out twice and they have ceased all communication. I used PayPal to pay and filed a claim. It was immediately denied because it had been longer than 30 days. Filed with BBB. Despite having a GA mailing address, they aren’t an American company. DO NOT BUY FROM THEM **UPDATE** I had to call PayPal (888-221-1161) and they reopened the case because I was able to prove I returned the product and they can see no refund was issued. I will know what the outcome is in 10 business days. I encourage anyone who had a situation like mi e to call PayPal. There is no way to request any of this online!

DO NOT EVER BUY FROM THIS COMPANY!!!! I bought two shirts that didn't fit. No big deal for a normal company -- took this company 3 emails and over 7 days to authorize my return -- I paid to return is -- they have offered NO REFUND and NO COMMUNICATION -- despite my approved return within the timeframe of their process. It gets better -- they use PayPal....PayPal will not do anything if you do not start a complaint process within 30 days! So in this case - I am now out my $114.20 for the shirts -- AND out the return shipping costs!!!

I bought a shirt from them and they will not respond with return information. DO NOT BUY FROM THEM. You won’t be allowed to return your item and customer service is nonexistent

Sizes were off. I submitted an RMA request and offered to pay the shipping both ways. NO response to several attempts at contacting them. Do Not Buy from these people. They are obviously having problems and you'll be stuck.