OriginalframeReviews of originalframe.com

Scam! Ordered about 2 months ago and not had my canvas, sent loads of email, no response, took the money and not had anything, annoyed to say the least, do NOT use this company

I wish i could give ZERO stars!! This company is a joke... I didn't check their review prior to ordering from them, a lesson learned the hard way. I ordered two sets of pictures mid-May and have to receive a confirmation/tracking number. I have called-left numerous messages with no return calls. I have sent numerous emails, only to get an generic automatic response. ***DO NOT ORDER FROM THEM!!!**

I have an open claim with PayPal because I ordered May 7th and haven't received any shipping confirmation or ANYTHING! That is, until PayPal forced them to reply with a shipping number or the case was going to be closed June 26th. All of a sudden I get a fake ass tracking number that didn't even match the one they provided PayPal with. Now PayPal is monitoring the tracking number, another delay in me getting my money back! Never been scammed before so I'm super pissed and won't fall fall for this again. Stay clear from this site, PERIOD! Company's address is fake, they have several different phone numbers that are also fake, and emails addresses they don't reply too.

YES, THIS COMPANY IS A SCAM, I've lost some money and still I have not received anything from this company, no tracking number, no shipment date, nothing. I tried calling them and get a voice mail in which I did leave a message for a return call back and yet they refuse to respond back, and the email only respond back with the same generic email. I tried to report them to the BBB but they show the company is not on their list. I will post about them on every social media I can and I will let all friends and family know not to place an order with them. DON'T ORDER FROM THEM AND LET EVERYONE KNOW THAT THEY ARE A SCAM.

ZERO stars. This supposed company is a complete SCAM and are making millions likely off of innocent consumers. Shame on me that I didn't research them. Ordered at the end of April 2020 and never received anything from them. No updates on status/order. Tried reaching them and communicated that I wanted to cancel and get a refund. Have now reported them to whoever I can. Please report them and spread the word. Unfortunately I think they are using many different company names with a similar scheme online. It's a ring! Cruel greedy cowards. I hope they rot in HELL! Have a great day.

So i guess I'm the latest sucker to fall for this damn scam company. My son found a picture for his room he begged me to get. I normally do my research on these sites before using my credit card to purchase things. Well working from home, pandemic and online school considered my mental was blocked from doing my normal due diligence and wanted to make my son happy. Turns out they did charge my account for the damn thing, just realize i never got a confirmation email and I'm now doing research after the fact. I am so pissed off at myself because I usually don't fall these things. I saw on my credit card statement an international visa charge so this Co. is not even U.S. based so I cant even report they ass to anyone. I'm just glad the picture wasn't expensive, but now I have to monitor my account going forward.

Had to report this company to BBB. Photo took well over a month, it came with no invoice and was nothing like what the photo advertised as. I emailed them several times with no response. My package label had two stickers on top of each other. The first label said China and the top label said California. I suspect some of their photos are coming from China, genes the long delivery wait. Then shipped to California. I googled the address and it showed a warehouse that sells various products. I just want a full refund, ship this garbage back to never never land and to warn others about this place.

Poor customer service and slooooooow shipping. Ordered item in mid May and then didn't ever respond to inquiries on shipping or tracking info. Emails went ignored and phone call went straight to VM. Finally contacted credit card company to dispute the charge to get my money back. I followed up on the transaction dispute again and the credit card company said they had not heard back from the company either. After my F/U call today - THEN I get an automated email from Original Frame showing the item being shipped - HOWEVER when I ran the tracking number they provided via DHL, their system says NO information on this tracking number!