Bobtail
Overpriced products made me feel sick, still no refund
Ordered the green and red juice bundle along with the immunity bundle whilst pregnant and suffering with COVID. Claims from the immunity drink did not live up to expectations and the green and red juice gave me horrendous acid reflux and made me sick in the night (I was far along in my pregnancy and did not suffer with any nausea or sickness prior to this). I initiated the guaranteed refund and return but have still not received it. In the meantime, another order totaling nearly £100 on 'subscription' left my account and when I stated I had tried to cancel it but there were issues with my account, I was told it was "too late" despite it being another few weeks before the products were actually dispatched to the UK. I have now had to pay £30 postage to return the product and have been charged two lots of import VAT at £65 each item. Overpriced products, can get all your nutrients and goodness from actual food. Really bad customer service and do not provide prepaid return labels to customers outside of the UK.


