OrganifiReviews of organifishop.com

If I could give them 0 stars, I would. They are horrible. I had heard of them as a great company and great deals and great product. I finally ordered from them and as a first and now a ONE time customer, I will never order from them again. The customer support is awful, I've waited several days for a response. They didn't tell me something was out of stock and I am now slated to receive my package i orders 3 weeks ago, next week! I will never order from them again when there are so many other options out there. Truly disappointed because I've seen so many Instagram influencers peddling their products and now I just think it's all a scam. Still waiting on my refund and have had to dispute the charge with my credit card company due to no response from their support team for several days. Do not support this company, they're absolutely awful!

Since Organifi puts out an image of caring concern and inundates my email with promos and request for feedback. I might as well leave this here for others. First of all I got no response to multiple emails and web chats. Why have those as options to communicate with Organifi?! It wasn’t until I called that I spoke to someone who could not understand why my order had not shipped and promised to follow up and she did not. After a few more days I called again to insist on cancellation and refund, then the matter was finally settled. I understand that there was a shortage, but the time it took to let me know about it and why my order of nearly 300$ would be delayed because of it, was inexcusable. Keep in mind that they promote 24/7 shipping on every page. So instead of shipping what was in stock with an explanation of delay of the out of stock product, something lots of business do, ship separately or I dont know, even just a timely notification about it, I got a run around and they lost my business! As a first time customer makes me think Organifi doesn’t know what they are doing and since these products were to improve my health, I wasn’t about to add this stress to my life. So no, not a good experience at all. I should have checked trust pilot first and I would have seen my experience was not unique.

Scammers. First they sent the wrong order after I returned the goods to them, and they don't return the money

I received my order and read the packaging, which I should have done first. I immediately threw it all in the garbage because of the WARNING. "This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm." Total waste of money and this stuff is not cheap.

I contacted Organifi about a supply chain issue in that one of their distributors short shipped product and I was out of pocket without resolution for an extended period, not knowing it would get resolved (with no help from Organifi) Organifi failed to look into the issue and closed the ticket. The distributor did react to the problem after an unusual delay, and provided extra product to compensate for the delay. However throughout this process Organifi did nothing but waste my time dealing in their less than adequate customer service system. The customer service people were polite, but delivered unhelpful canned responses, apparently not empowered, could only say sorry and closed the ticket while their supply chain is not being managed effectively. It took me weeks, way too much time and Organifi customer was a waste of my time. Great companies have great customer service. If reputation is deemed by customer service reviews, in my view Organifi is a below average company.

I received product from Organifi and have no understanding as to why. I never placed an order and, for that matter, I’ve never even visited their website.

Really poor customer service! Long wait times and the representatives present as arrogant and pretentious. I had one representative insult my character! The owner apologized but damage done. Also buyer beware the product called "Gold" for rest and relaxation has a history of producing stomach pain! When I spoke to the representative (second time when calling customer service), I think his name was Pablo, he did not apologize nor offer a solution. He simply told me that they have received reports from customers of this product upsetting their stomach. Again, offered no apology, nor resolution and seemed to be indifferent about this issue.

I received the wrong order. I ordered 1 year worth of shakes in vanilla flavour, got the chocolate flavour. I spent a significant amount on this order but customer service is ignoring me. I tried contacting them regarding the order several times over the last few months. I haven't had any response at all. Extremely bad customer service do not buy products fom this website.