OreoReviews of oreo.com

Ordered custom OreoID oreos in early August for my new business. I paid for expedited shipping because of the heat and still when the shipment arrived many of the individual boxes were open and the blue "sprinkles" on the oreos were all over the shipping box. It was a mess - only a few of the oreos were even usable. I reached out to Oreo Customer Service more than 10 times and sent pictures of the damaged goods and they have done NOTHING! One response said - "Sorry- I have been on vacation - send the pics again" -- then crickets. NEVER AGAIN - don't waste your money. The customer service is WORTHLESS!

You changed the recipe for the original OREO....WHAT A DISGRACE

These take an incredibly long time to come. Order at least a month in advance. They don’t tell when ordering they only ship mon-wed, it’s listed on the faq page but no where when your ordering. The processing time is 8-10 business days and they have all kinds of excuses for going over that time and then if the do finish your cookies on Wednesday they won’t be shipped until the following Monday as they have to package them which apparently take a day as well but is listed nowhere in the “processing” time. Taking a month to get 65 cookies is a bit much.

hardly any filling. no longer going to buy them

I responded to an email from the Oreo custom cookie website for gift giving. I followed the process, very wonky. Once I finally made it to checkout, the shipping options were extremely expensive. Choices were "ground", "expensive" and "more expensive". I chose the most expensive to expedite delivery. Again, the ordering process was extremely wonky and site responsiveness was slow. I'm on a great network, patience was still required. Finally placed the order, nowhere could I find when the order would be delivered. Regardless of what customer service may say, it is not obvious that you need to add 8-10 business days to the order. It's 2022, we all know how to order online. Regardless, in a span of more than 30 minutes, I had ordered, then cancelled the order... Why? Who has half a month from fulfillment to delivery for a gift? I will give Oreo one star for having a live person to take my call to cancel the order. BTW, I must accept the fact that I have to wait 2-5 business days to have my CC credited for the refund. Buyer beware, there's really no need to order these cookies online, go to your local store for your Oreos and save $100.

Adds adds adds

I bought a pack of Oreo thins and there was no seal for me to open. I was extremely disappointed and it ruined my day!

So while I was eating my delicious Oreos I came across a Oreo that only had one top finished so I couldn’t enjoy they Oreo (but me still ate it) BUT this need to be fixed for u gone looks a Oreos lover 🙂