OreoReviews of oreo.com

I thought Oreo.com was a reputable company. Who doesn't love Oreo's right? So I bought two different packages (12 count $39 each) with two different photos as gifts and sent to two different addresses, one in Nevada and one in Arizona. Since these are both are hot weather zones, I paid the extra $23 for hot weather shipping, which was supposed to get the cookies delivered quicker and on time. I didn't count on Fed Ex saying they tried to deliver and no one was home, yet someone was home all day and the "ring" proves no one tried to deliver, so the cookies bounced around the truck for an extra 24 hours. I didn't expect the quality control to include red random sprinkles in the pink and blue ordered, nor did I expect sprinkles and to be embedded in the photo itself instead of surrounding it. Seriously, save your money and buy something worthwhile, not a cookie gimmick that over promises and under delivers.

I agree with another comment that the "regular" Oreos have hardly any filling in them and not to the edge. You have to buy Double Stuff to get what Oreos used to be.

They have reduced the number of cookies in the Family Pack from 48 to 42, yet still charges the same price which is already too high. Might want to check the other packs as well. Ripping off the customer when inflation is at a high.

Just purchased regular Oreos , there was hardly any filling in the cookies, now they are selling double filling Oreos which are just normal Oreos ! They think they are so slick , do they think the American buying public are that dumb ?

Absolutely appalling to have certain words printed on these Biscuits, my kids eat these for goodness sake, definitely not appropriate. Biscuits do not have anything to do with sexual orientation so keep it that way. Oreo Biscuits will not be eaten in my house again

I just got off a phone call to Oreo at 1-800-622-4726 to ask a simple question as to whether Oreos contain Diacetylene. I am a Scientist. The person who answered the call started by asking me to much information about myself. She said if it isn't listed on the ingredients, it isn't in it. I told her that isn't true, as ingredients are often listed non-specific, such as artificial flavor or Bio-engineered food ingredient. Not only was she avoiding my question, she became hostile and ultimately hung up. The reason I asked was that Diacetylene is highly questionable as an ingredient. Teflon or Polytetrafluoroethylene (PTFE) claimed to be harmless for decades. Today it is not considered harmless, but deadly.

TERRIBLE CUSTOMER SERVICE! I ordered cookies for an event and indicated I needed to receive them by a certain date or to cancel. I received an automated email indicating that a response would be received within 24-48 hours, but never received a reply..it has been a week now since I sent the emails. I then called customer service and asked to cancel. Rep indicated no one had started on my order, but she would have to email production to ask them to cancel and would get back with me. I called the following day and production said cookies were already made, but there was no guarantee when they would ship. If the cookies were not processed when I originally called why would they make after cancellation was requested? The rep I spoke with was the most argumentative person and made no effort to assist me. I requested a supervisor multiple times and rep refused to transfer me to one. I requested multiple times to please cancel order or ship since they were ready. Please note I also paid almost $30.00 in expedited shipping to have the order received by the event. To add to my frustration, the Oreo phone system is set up to only transfer you to the person you talked to in the past, so it is impossible to get another rep when you are dissatisfied with the service. As it stands now, it looks like I will be unable to cancel my order and it will arrive after the event. I guess my only recourse now is to contact my credit card company and hope I can get resolution. I have emailed, left voicemails, called 6 times and spoke to the same rep with no satisfaction! DO NOT order from Oreo!! Nothing but frustration and a very unhelpful combative rep!

How come in your commercial you use a black Santa to market your black cookie?🍪 asking for a friend