CHRIS G.
Less cookies?!
I just picked up my favorite double stuffed Oreos. Is it just me or did they reduce the amount in the package again? Cookies are barely double stuffed! Also, I would hardly consider these cookies double stuffed.
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Oreo (oreo.com) has 135 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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CHRIS G.
I just picked up my favorite double stuffed Oreos. Is it just me or did they reduce the amount in the package again? Cookies are barely double stuffed! Also, I would hardly consider these cookies double stuffed.
joe C.
I have ordered 3 separate times. Put the wrong shipping address on the second order. Emailed them 3 times 2 phone calls 30min on hold to get no answers. I will never order again. Called back again 7 times kept hanging up on me with out answering. Stay away not to mention the cookies are $10 each.
Sezgin
Over the weekend, instead of the unknown brands I always prefer, I bought Oreo rolls that look full in their box design. When I opened the package, I was shocked because there were only 9 rolls in total in the box. OK so far, they wrote this on the box in a discreet way, but I don't think anyone will read this detail. The main problem was that all the rolls that appeared full on the box were completely empty. Shouldn't these have cream in them? Even products sold at half price contain more rolls and are loaded with cream. Isn't this cheating the customer? I took photos of all of them one by one, when you look at one side of the roll you can see the other side because they are empty.
Happyvida É.
La empresa Oreo carece de transparencia en cuanto a la procedencia de sus ingredientes y su impacto ambiental. Además, su estrategia de marketing agresiva dirigida a los niños promueve hábitos alimenticios poco saludables. No recomendaría apoyar a una empresa que prioriza las ganancias sobre la salud de sus consumidores y el medio ambiente.
chanel S.
Unfortunately I ordered BEFORE reading the below reviews. Great idea, terrible execution. Customer service is completely unhelpful. I ordered on the 16th. Checked my order status: it said completed. Called for clarity- I was told that was an error and it’s 8-10 processing time. I asked for more info and if the error could be corrected. Of course not. 3 + weeks for 4 cookies is crazy. Also their recording prompter doesn’t make sense. Gives off fraud over a reputable company vibes. Order at your own risk ⛔️
Brandon H.
Ordered on the 1st, 8 days later no word 12 days later I get a response "I'll contact you when I have an answer" zero word back by day 14 (not including weekends) I filed a claim with my bank. Still zero response, stole my money and made me fight to get it back. Update: Order finally showed up after I went on their social media and made it public. Their response was "it's been shipped so its been settled". Zero word and a month late.
Ana D.
Amaba oreo pero su servicio al cliente me dejo mucho que desear, nunca jamás las vuelvo a comprar y me encargaré de publicar por redes sociales su nefasto servicio.
Kelly
Just ordered a ton of custom designed cookies from OreoID (at least $400 worth). Once you order, Oreo can not make any corrections....and their order process does not catch address mistakes. Most sites run a check of address you entered but not OreoID, they accept any typo and no one can fix. I had the correct address and zipcode but selected wrong state from dropdown by accident. I noticed after order complete and immediately contacted support. No response. 4 days later I followed up, no response. So I called. They said, nope we cant change anything on order. We saw your email but now we cant find it. (and no one ever responded) They said, maybe Fedex will figure it out. (well that is helpful...they also said maybe I could call once order is on its way) BTW, their customer support line recording makes sure to tell you, All Sales Are Final to ensure quality products you are expecting from Oreo...??? WTH does that even mean. Was so excited about a great gift for our clients.., key word is Was...