OrchidRomanceReviews of orchidromance.com

Response from OrchidRomanceMar 31, 2022

Dear Stephen, Thank you for sharing your feedback about the website! Please note that we have such an option on the website as a stream and it is completely free to use. Therefore, you can discuss with the members directly this option and connect to it at the moment of streaming. In addition, we also have such an option as a contact exchange and even real meeting. In case you want to know more about it, feel free to contact our Support Team for additional information at [email protected] at any time. Best Regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 30, 2022

Dear Donald, Thank you for the review! Our support team enjoys reading such reviews, thank you! Also, please note that you are welcome to get back to the Credits page and check your updated balance any time you wish. In addition, we think that the members who want to stay in touch with you will understand and get back to communication when you are online. Wishing you all the best in further communication on our website, Donald! Best regards, Orchidromance Customer Support

Response from OrchidRomanceMar 30, 2022

Dear Roger, Thank you for rating OrchidRomance platform. It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. If you are an active user, you might get a set of free bonuses. Please, contact us via [email protected] to learn the details of the offer. Take care and stay safe! Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Hugh, Thank you for rating OrchidRomance platform. We will pass your feedback in regards to this feature to our upper management, perhaps they can consider it valid to be applied in the future. If you have any other suggestion on how to improve the website, please share those with us via [email protected]. Take care and stay safe! Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Jane, Thank you for rating OrchidRomance platform. We are pleased to hear that enjoy our services and this comfortable place for communication. We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details. Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Robert, Your feedback helps us to improve our service and it means a lot to us! It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service! Kind regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 29, 2022

Dear Richard, We appreciate you sharing your opinion regarding our website! Please be informed that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits. It is true that you need to be a paid member to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Basically, each and every user has their own purpose to use our platform, hence the experience of each particular user is unique, as well as their results from using the platform. Some people chose to use our website for communication, some seek popularity, some users are here to find friends or like-minded people, some people want to establish communication with people from different countries to share their traditions, experience etc. Please do not hesitate to contact us if you need assistance, we are always happy to help! Best wishes, OrchidRomance Customer Support