OrchidRomanceReviews of orchidromance.com

Response from OrchidRomanceMar 30, 2022

Dear Stephen, Hello and thanks for leaving your review. We're delighted to know about your experience. Your feedback is noted, however, it is important to say that all service prices are stated on the website and you pay only for the features that you actually use. Kind regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 29, 2022

Dear Martin, We appreciate you taking the time to leave us this great review! Your positive experience is important to us and we are glad to hear that it was pleasant for you. We wish you the best of luck in further communication with your friend. Kind regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 29, 2022

Dear Michael, Thank you for sharing your feedback as it significantly helps us do better! We appreciate you taking the time to share your point of view. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits. It is true that you need to have enough credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Please note that for security reasons, the option of contacts exchange is available only for verified members who have spent some time communicating with each other. The internet is not a safe environment for sharing contact information with people you barely know. As we strive to provide our users with a safe and secure space for communication, the site has established such limitations in order to protect the privacy of the users. Thus we have considered a reliable feature for our users called "Request Contacts". Should you have any questions or need assistance, please feel free to reach us at any time. We are always glad to assist! Best regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 18, 2022

Dear Jim, Thank you for taking the time to share the feedback about your experience! Your positive experience is truly important to us. We indeed strive to provide our users with prompt and effective assistance with any possible difficulties. Please feel free to contact us at any time if you need our assistance, we are here for you 24/7. Best regards, OrchidRomance Customer Support

Response from OrchidRomanceFeb 23, 2022

Dear Paul, Thank you for sharing your feedback about the website! We are happy to know that you enjoyed your experience! We are sorry to hear about your situation with the card. Sadly, we have no email of yours to check whether there was a complaint in the system, so we would appreciate if you contact us at [email protected]. Please note that usage of the card depends on the characteristics of the card and it is better to clarify it with the Card Company directly. Nevertheless, we would appreciate if you contact us back, so we would check the problem on our end also. Best Regards, OrchidRomance Customer Support