Orbit Design AgencyReviews of orbitdesignagency.com

I had hired Orbit Design Agency to fix up my website back in August of 2022. They sent multiple samples of website layouts and logos which were horrible. I gave them many opportunities to make revisions of their work but each time they failed to provide any samples that looked professional. I never approved their work. I asked for a refund. They sent me an email saying a refund would be issued on 9/26/22. This was a lie. I contacted them multiple times in early October regarding my refund and they said "it was being processed." I disputed the charges with my bank and Orbit had the nerve to claim I violated their terms and didn't qualify for a refund. The bottom line is that this company doesn't operate in good faith. They're phonies. After reading client reviews elsewhere, they apparently have a reputation for scamming people out of their deserved refunds. I am still pursuing my refund.

DO NOT USE THEM!!!!! horrible customer service, tell you one price up front then it just keeps getting more and more expensive after the 2nd time of them needing additional money I said no, and they would only offer a 33% refund even though they said one time fee of 2,700

Run! The worst professional experience I’ve ever had. I paid $3k for a website design (although I was initially quoted $1100) that was quoted completion with 2-3 weeks. After 3 months+ I still do not have a website. I completed things myself that I paid them to do, provided what they needed and when I brought my concerns to this company, they blamed me for the delay. It’s truly been a terrible experience and I regret ever going with them.