OptimoRoute Reviews | Read Customer Reviews of optimoroute.com

OptimoRouteReviews of optimoroute.com

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OptimoRoute

About OptimoRoute

OptimoRoute - https://optimoroute.com - is a leading platform that leverages data science for route optimization and planning. Over 3,500 of the most well-known logistics, delivery, and field service companies worldwide rely on OptimoRoute every day to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs. As the fastest, smartest, and most adaptable route optimization solution available, OptimoRoute helps companies of all sizes quickly and easily automate their unique and complex end-to-end operational workflows.OptimoRoute can quickly generate daily, weekly, or monthly schedules for hundreds of drivers and thousands of orders or jobs in just seconds. This optimization helps reduce driver hours, miles driven, fuel consumption, and wear and tear on vehicles. Additionally, OptimoRoute offers live GPS tracking for all drivers and vehicles, integrates commercial routing with a top-tier navigation app, and provides accurate customer notifications for estimated time of arrival (ETAs).Our robust route planning software harnesses the power of advanced algorithms and data analysis to optimize complex delivery schedules. By intelligently calculating the most optimal routes, taking into account variables such as vehicle capacities, driver skills, and time constraints, our platform helps businesses to save time, fuel, and manpower.OptimoRoute automates all aspects of long-haul operations for logistics companies, including pickups, deliveries, and reverse logistics. Additionally, it can easily integrate with any delivery or logistics technology such as ERP, TMS, EMS, or CRM systems. This integration can be fully implemented in just a few days, rather than months, helping to maximize return on investment (ROI) and time-to-value.Delivery companies -food delivery, food distribution, building supplies, beverage delivery, big-box, and white-glove services, as well as field services companies - installation, inspection, HVAC, pest control, cleaning,

OptimoRoute (optimoroute.com) has 139 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: optimoroute.com
Website: optimoroute.com
Category: Shipping & Logistics
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OptimoRoute reviews

Showing 25 reviews with 4 stars · Clear filters

OptimoRoute C.
Nov 3, 2023
OPTIMO MAKES MY JOB SO EASY
OPTIMO MAKES MY JOB SO EASY
Response from OptimoRouteNov 16, 2023
Thrilled to hear OptimoRoute is making your job easier! Thanks for sharing your experience.
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OptimoRoute C.
Oct 9, 2023
Easy to work with and the very good…
Easy to work with and a great customer support.
Response from OptimoRouteOct 23, 2023
We're pleased to know you've found OptimoRoute user-friendly and our support team helpful. We're here to ensure your experience remains top-notch. Should you need anything in the future, don't hesitate to reach out. We appreciate your trust in us!
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OptimoRoute C.
Oct 4, 2023
Doesn't respond to screen lock.
Optimo route works as it should, and the app is very useful. However, my only complaint would be that it doesn't respond to the "screen lock" option on my phone, so it switches to vertical view all the time, even when "screen lock" is on, and all other apps are responding to that option.
Response from OptimoRouteMar 7, 2025
Thanks for your feedback. We are happy to look into this further and see what might be going on and correct.
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OptimoRoute C.
Sep 26, 2023
The App could use a multi undo button.
The App could use multi undo button.
Response from OptimoRouteSep 29, 2023
Thank you for your feedback! Just to inform you that OptimoRoute App does have an undo button. If you're having trouble locating or using it, please reach out to our support team at [email protected] or call us at +1 855 338 2838, and they'll be more than happy to guide you through its functionality. We're here to ensure you have the best experience with our app.
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OptimoRoute C.
Aug 24, 2023
I think its really good
I think its really good how quick the system is to pick up making it quite user friendly. It just would be better if the system could be a bit more customizable to the individual needs.
Response from OptimoRouteSep 27, 2023
Thank you for your feedback! We're pleased to hear that you find OptimoRoute quick and user-friendly. If you need individual customization feel free to reach us out at [email protected]. We appreciate your insights!
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Dale P.
Aug 11, 2023
Thanks
Works well and is easy to use my only thing is on chrome I cant see the map, works on edge but its a bit irritating switching web browsers just for one thing.
Response from OptimoRouteMar 7, 2025
Hi, thanks for your feedback. There should be no issue with Chrome but we can look into this for you and determine the best way forward.
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Jacob
Aug 9, 2023
Great customer support…
8/14/23 Update/upgrade to my previous review Account Rep Hannah, contacted me and guided me through the steps needed to address the 2 features i thought were missing. they're not. as I've mentioned before the customer support is great!
Response from OptimoRouteAug 17, 2023
Thank you for the updated review! We're thrilled to hear that Hannah was able to assist you and clarify the features in question. Your positive feedback on our customer support means a lot to us. Should you have any more questions or need further assistance in the future, we're always here to help. We appreciate your continued trust in OptimoRoute!
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OptimoRoute C.
Jun 20, 2023
Just very simple to use
Just very simple to use. However, ability to search PODs by address would be great.
Response from OptimoRouteAug 18, 2023
Thank you for highlighting the simplicity of OptimoRoute! We appreciate your suggestion regarding the ability to search PODs by address. It's feedback like yours that helps us improve and evolve our product. If you have any more insights or need assistance, we're here to help.
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