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OptimoRouteReviews of optimoroute.com

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OptimoRoute

About OptimoRoute

OptimoRoute - https://optimoroute.com - is a leading platform that leverages data science for route optimization and planning. Over 3,500 of the most well-known logistics, delivery, and field service companies worldwide rely on OptimoRoute every day to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs. As the fastest, smartest, and most adaptable route optimization solution available, OptimoRoute helps companies of all sizes quickly and easily automate their unique and complex end-to-end operational workflows.OptimoRoute can quickly generate daily, weekly, or monthly schedules for hundreds of drivers and thousands of orders or jobs in just seconds. This optimization helps reduce driver hours, miles driven, fuel consumption, and wear and tear on vehicles. Additionally, OptimoRoute offers live GPS tracking for all drivers and vehicles, integrates commercial routing with a top-tier navigation app, and provides accurate customer notifications for estimated time of arrival (ETAs).Our robust route planning software harnesses the power of advanced algorithms and data analysis to optimize complex delivery schedules. By intelligently calculating the most optimal routes, taking into account variables such as vehicle capacities, driver skills, and time constraints, our platform helps businesses to save time, fuel, and manpower.OptimoRoute automates all aspects of long-haul operations for logistics companies, including pickups, deliveries, and reverse logistics. Additionally, it can easily integrate with any delivery or logistics technology such as ERP, TMS, EMS, or CRM systems. This integration can be fully implemented in just a few days, rather than months, helping to maximize return on investment (ROI) and time-to-value.Delivery companies -food delivery, food distribution, building supplies, beverage delivery, big-box, and white-glove services, as well as field services companies - installation, inspection, HVAC, pest control, cleaning,

OptimoRoute (optimoroute.com) has 139 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: optimoroute.com
Website: optimoroute.com
Category: Shipping & Logistics
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OptimoRoute reviews

Showing 101 reviews with 5 stars · Clear filters

mary C.
Nov 4, 2023
hi delivery on time,
hi delivery on time, driver polite ,garment was as expected .thank you
Response from OptimoRouteNov 16, 2023
Delighted to hear your delivery was on time. Thanks for sharing your experience.
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Josh C. In B.
Sep 28, 2023
Excellent Service
I have tried out multiple services and OptimoRoute is by far the most user friendly and has the best tools. Customer service is amazing as well!!
Response from OptimoRouteOct 23, 2023
Thrilled to hear that. We are dedicated to ensuring a seamless experience and top-tier customer support. Thanks.
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Krzysztof C.
Sep 27, 2023
Great Win and Upgrade of our processes
We work approx. 3 years with Optimoroute. Since that day we are finally able to organize our logistics in a appropriate and customer focused way. its a big win for our company and helped us massively during our digital transformation. we are quick, able to apply random changes fast, and always on top of things. functions like "running late" are such a win, as we can inform our customers in advance of possible delays...so no more frustration on customers side when the drives is stuck in traffic, just for example.....also a great customer support..thanks Domo and Team for your great work :)
Response from OptimoRouteOct 23, 2023
Thank you for sharing your journey with OptimoRoute over the past three years! We're thrilled to hear how our platform has played a pivotal role in streamlining your logistics and aiding in your digital transformation. It's rewarding to know that features like "running late" have enhanced your customer communication, reducing potential frustrations. We'll be sure to pass on your appreciation to Domo and the entire team. We're committed to supporting your business growth, and if you ever have more feedback or need assistance, we're always here for you. Thanks for being a valued member of the OptimoRoute community!
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OptimoRoute C.
Sep 27, 2023
Easy to Learn, Ready to Use
It is very easy to learn and then use. The information is shared without any problem. Planning the week is very intuitive and fast. If I can ask something it would be to have an integrated barcode to quick add/complete orders.
Response from OptimoRouteOct 23, 2023
It's great to know that our platform aligns well with your planning requirements. Regarding the barcode integration, keep an eye out for our upcoming updates. We appreciate your feedback!
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Leigh
Sep 25, 2023
We use Optimoroute to schedule…
We use Optimoroute to schedule deliveries for a national fleet of circa 30 trucks running out of 8 sites. The scheduling optimisation is excellent, the API allows us to get very quickly from a big pile of jobs to an almost completed schedule, and the user interface allows our dispatch team to complete the schedule by hand which is important for us. Our managers love Optimoroute because they have access to all the metrics they could need, and it makes distributing and updating work to the drivers easy. Our customers love Optimoroute because they receive clear messaging about our deliveries along with driver tracking. Our drivers love Optimoroute because the driver app is simple to use and mostly just lets them go about their work and functions automatically. I love Optimoroute because the platform represents excellent value, it helps drive 5 star reviews in our business, and the customer service and support team are friendly and incredibly helpful.
Response from OptimoRouteSep 28, 2023
Wow, thank you for such a comprehensive review! We're committed to delivering value at every touchpoint. We'll continue to work hard to ensure that OptimoRoute remains an integral part of our users operations. Should you have any more insights or need further support, our team is always here for you at [email protected].
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Kitchen World I.
Sep 21, 2023
I called to ask a question
I called to ask a question, I was on hold for only a couple minutes but figured out my issue on my own and hung up without leaving a message. The next day, Hannah called me, she noticed I called and even though I didn't leave a message she called me back to see if I still needed assistance.
Response from OptimoRouteSep 28, 2023
Thank you for sharing your experience! We're glad to hear that you were able to resolve your issue independently. However, it's essential for us to ensure our customers feel supported at all times. Hannah's proactive approach is a testament to our commitment to exceptional customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
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Mariana C.
Sep 21, 2023
it was great to have new features that…
it was great to have new features that will help the Optimization.
Response from OptimoRouteSep 27, 2023
We love to hear that the new features are enhancing the optimization process for you. We're committed to continuous improvement and value your insights. If you have any more suggestions or need assistance feel free to reach us at [email protected].
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OptimoRoute C.
Aug 31, 2023
Daily use for a year
Solid tool working for us daily. Easy for drivers to use. We upload photos and use it for navigation.
Response from OptimoRouteSep 27, 2023
We're delighted to hear that our tool has become a daily asset for your operations and that it's user-friendly for your drivers. It's great to know that the photo upload and navigation features are serving you well. Should you have any further feedback or need assistance, we're here to help. We appreciate your trust in our product!
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