Margaret
Lack of Communication
Unable to get in touch via phone regarding status of application for retirement that was received dated March 29, 2022. It is now 5/31/22 and I have yet to get any further feedback. Attempts to call are met with "we are experiencing high calls, call back later" and call terminated. Seems like a member should have a means for communication 1:1. I have submitted an email, but the back and forth is typically time consuming.
