ńàďèém K.
Please please
Please please
Response from Onyx PrivateNov 14, 2023
Hi there, could you kindly share the details of your concern with us?

Onyx is a financial technology company, and is not a bank. Banking services provided by i3 Bank, Member FDIC.
Onyx Private (onyxprivate.com) has 7 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Boca Raton, Florida
Excellent

Banking & Money · Oakland Park, Florida
Excellent

Banking & Money · Miami, Florida
Excellent

Banking & Money · Miami, Florida
Excellent
7 approved reviews, newest moderated first
ńàďèém K.
Please please
Response from Onyx PrivateNov 14, 2023
Hi there, could you kindly share the details of your concern with us?
Paula Kac B.
I love the Concierge. I can book any restaurant with just a few messages via chat. Onyx's customer support is excellent as well
Response from Onyx PrivateSep 21, 2023
Hi Paula, we're delighted to hear you're loving our Concierge service. Excellent customer support is at the core of what we do. We're here to make your experience exceptional. If you ever need assistance with anything else, please don't hesitate to reach out.
Diego Francisco B.
Awesome banking and investment app. You get cashback with a debit card plus multiple virtual cards. On investments, you can get treasuries bills with under 3 clicks plus a high yield account.
Response from Onyx PrivateSep 21, 2023
Hi Diego, we're thrilled to hear you're enjoying our app. Thank you for your positive feedback, and we're here to support your financial goals every step of the way.
Tally M.
This digital banking app deserves a solid five stars. With a user-friendly interface, strong security, cashback and lifestyle concierge. It's a must-have for modern banking.
Response from Onyx PrivateSep 21, 2023
Hi Tally, thank you so much for your thoughtful review. We're here to provide top-notch modern banking for you. Please don't hesitate to reach out if you have any questions or need assistance in the future.
Joao Da M.
Onyx Private provides an amazing service. The app is beautifully designed and its features are very good and helpful. It is crazy to know that it is still a new company so I can only the product getting better and better
Response from Onyx PrivateSep 21, 2023
Hi Joao, we're thrilled to hear you're enjoying our service. Thank you for your kind words about our app and features. We're dedicated to continuous improvement, and your support means a lot. Rest assured, we're committed to making our product even better in the future.
Nick
On the second day they charged me 500 initial deposit and blocked my account without any explanations. Stay away, scam company.
Response from Onyx PrivateSep 21, 2023
Hi Nick, we're truly sorry for the inconvenience you've experienced. This is not the level of service we aim to provide. We take your concerns seriously and will investigate this issue promptly to ensure it's resolved. Please reach out to our team at [email protected] for assistance. We're committed to addressing your concerns.
Douglas L.
Onyx's customer service helped me to set up my debit card funding that was not working. I'm now getting 1-10% cashback on every purchase. I also get 1.47% on APY on the money left in my account. The experience is pretty good!
Response from Onyx PrivateMay 1, 2023
Hi Douglas, thank you for taking the time out of your day to give us such a thoughtful review. We are happy to hear that you enjoying earning Cashback and yield on the interest. Please feel free to reach out if there is anything we may help you with. Have a great day!