Frank
Question of ethics
Car stereo was defective. Talked with John.tried 2 find another make. Viewed 10 different makes. All out of stock.John Made promise & didnt keep it. Finaly talked with Nick. He promised full refund and an email confirming full refund Never got it. Appearsl to me, promises are false. You donot have a unit with all of my needs. How do i get my money back? Im still within my 90 day guarantee peroid Thank you Frank
Response from OnlineCarStereo.comNov 21, 2024
Dear Frank, I hope this message finds you well. I wanted to follow up regarding our recent resolution and the review you shared. We’re glad we could work together to address your concerns and provide the exchange option that best suits your needs. As we discussed, we’d greatly appreciate it if you could update your review to reflect the resolution we reached. Your feedback is incredibly valuable, and a revised review would help us ensure our efforts to assist you are recognized. If there’s anything else we can do for you or if you have additional questions, please don’t hesitate to reach out. We’re here to help. Thank you again for giving us the opportunity to make things right. Best regards, The OnlineCarStereo Team



